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“Excellent and dedicated work! Very deep dent that is not noticeable at all after the job. Took extra care and time given that it was complicated. Highly recommend!”
“I was referred here by insurance for repairs to my vehicle after I was in a car accident. My experience was excellent! They consistently updated me on the status of repairs via no reply texts, which I found incredibly convenient instead of playing phone tag all day. They were readily available any time I had questions, and my vehicle was ready a week early!”
“I had such a great experience with Brown's Body Shop in Franklin. I needed some work done on my Range Rover Velar and worked with Jeffrey, who was incredibly helpful throughout the entire process. He put together a reasonable, affordable quote, went above and beyond to help me, and the quality of the work was excellent.
What I appreciated most was that I never felt like just another paycheck. They genuinely cared about doing a great job and making sure the problem was taken care of and they did exactly that. The customer service is truly five stars!
I also had an issue with my door lock getting jammed, and once again, Jeffrey went out of his way to help me get it figured out.
I highly recommend Jeffrey and the team at Brown's Body Shop. They do excellent work and truly go above and beyond to take care of their customers.”
“My family has been going to Hazelwood’s for our cars since as long as I can remember. They’ve always done a fantastic job with reasonable prices and are very kind. After a recent accident and then a hiccup after, not only did they do a superb job restoring my vehicle after a semi-truck hit me, but they completed it quickly. Thank you Dale Hazelwood, Brandon, and team!”
“I was told it might take up to a month for collision repairs and had my car back in just over two weeks. Mechelle Jones kept me up to date on repairs and everything is great!”
“Really good experience. Knocked the price off due to some complications and they did my lights for free. If you’re looking to go body repairs, this is the spot to go!”
“Perry and his team took excellent care of my Audi A6. They kept us informed about the progress of our repairs. Very professional. Now the exciting thing is that I had them re-finish our scratched-up rims. WELL, THEY LOOK LIKE NEW, BRAVO TEAM!! You want your vehicle to look like new have them take care of your wheels!! Thanks Crash Champions -”
“Amazing service, all the staff was very professional as great people to talk to. Would definitely recommend bringing your vehicle in for quick and reliable workService: Auto engine diagnostic”
“Rodney and the team turned an unfortunate scenario into a positive experience. Very transparent, great communication and fast turnaround time. Couldn't be happier with the work and team.”
“I had a nightmare situation where I was t-boned by a Walmart delivery truck, causing $17k worth of damage to my brand new car that I paid cash for. I was incredibly stressed and wanted to make sure I took my car somewhere that would care about it as much as I did. Malaurie was a total legend at the front desk and immediately put me at ease, before handing me off to Christian Lopez who went WAY above and beyond. He was consistently honorable, straight forward, and transparent. Walmart was absolutely brutal to deal with but Christian helped navigate it smoothly.
I don't wish this situation on anyone but if I had to go through it....I'm glad it was with Cool Spring Collision. Highly recommended.”
“Has a 2 year old warranty issue. No hassle from them. They will take care of it next week. Good to see that a warranty is still a warranty. Let you know how they do.”
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“This place is the place you need to go to if you care about your car. They have the authority to push back on insurance and deny cutting corners. They will have your car back exactly how it was or if not better. They found 2 other small issues that I was able to have fixed while the car was tore down that I never knew about. Special shoutout to Laly (lah-lee) for her consistent communication and breakdown of the whole process.”