CVS Pharmacy is a reliable and customer-oriented business, according to the reviews. The staff, including the pharmacy team, is described as friendly, professional, and helpful. Customers appreciate the quality of service they receive, with one reviewer expressing gratitude for the pharmacy staff's lunch break, despite having to remember the temporary closure. While there was an issue with customer service, the pharmacist was able to resolve the situation effectively. Overall, CVS Pharmacy seems to provide a positive experience for its customers.
The CVS pharmacy on Liberty Pike in Franklin, TN, provided amazing and timely service! The staff in the pharmacy went out of their way to ensure I had the medication I needed. I highly recommend this pharmacy!!
September 2025
They call me at 8:45 pm to advertise vaccines. That’s Beyond annoying and once I drove all the way to the pharmacy thinking it was time for a pickup due to all the missed calls but then I check my voicemail when my stuff isn’t ready and it’s just full of vaccine advertisements
October 2024
tried to fill a prescription last week but was told i would not be able to fill that until the following monday when i got there this morning they could only dispense a partial amount and will have to call a day in advance to make sure they have the full amount on hand when this partial runs out.
