“This is a really cool, rustic old time general store. There is a little grocery section and a deli with hot and cold sandwiches. The sandwiches were super delicious! They also had some fresh homemade bakery items like cinnamon rolls and fried fruit hand pies. All in all, a super cool find. Were looking forward to going back again someday.”
“Nice place to visit. They have everything. Hot food, cold food, desserts, huge cookies, beverages. I think they have a seating area too where you can eat.. I bought some cool souvenir t-shirts.. like an old general store with everything!”
“Berry Farms is already a nice area, but this might be the cleanest twice daily I’ve ever been in. I noticed that is largely due to the nicest employee Sonya who not only was working diligent to maintain the store, but was doing so when no one else was in there but me. If you’ve ever run a business, it’s easy to notice when someone works hard at there job, especially when no one’s looking. I appreciate that! Will stop here more often on my daily drive because of people like her!”
“A daily stop for me. I love the staff and White Bison makes a mean latte (great coffee as well). Starbucks can keep their triple-skinny-pumpkin spice-oat milk-matcha-brown sugar crusted-reflux inducers.”
“Order your specialty coffee and food from the self service kiosk. Never saw a person behind the food counter and had to ask the Shell attendant where to get plain coffee. You dispense your own plain brewed coffee off to the side. Decent coffee, not heavy in acidity or bitterness. I usually drink my coffee black but it was not good enough to drink plain. Uncertain how long this pot has been sitting out, initial dispense came with grounds that apparently had settled over time.”
“I'm a grassland resident and frequent this store. The employees are amazing, friendly and always helpful! Kudos to the Pizza and a shout out to Guy and Rhonda and the rest of the employees. You make my mornings!”
“Was a wonderful place when it was open. I kinda miss it. It's had its ups and downs over the years, but eventually progress killed it. It'll be a place to remember. Had some awesome merchandise, great pizza, and awesome staff. Black Dog, you will be missed.”
“They have a great team at this pharmacy, who are customer/service focused. Can't say enough good things about them and it's always a pleasure interacting with them!”
“I stopped at this gas station to get gas shut off my car and couldn’t get it started again. The man from the gas station came out jumped my car for me so that I could get home back to Franklin. I’m in my 70s and really really appreciated it.”
“They was nice very clean store an parking lot . Interacted with us. Only problem I had was I'm from out of town a. Needed something for my baby an they was closed . I think being the closest gas station they should think about staying open a little bit longer . Other than the closing time they are great”
“Fantastic Walgreens store & pharmacy ! Everyone is very helpful and friendly . The pharmacy staff are always professional, knowledgeable, patient and considerate !”
“Love the CVS in Franklin in the Target store! Nancy the pharmacist offers the flu vaccine. If you’re looking for a pain-free injection, she is your person, thank you Nancy!”
“The pharmacy staff here is so genuinely kind and helpful! This is the first pharmacy I've used that I don't dread calling or going to pick-up because I know they'll be responsive, friendly, and actually wanting to assist. They aren't even the closest pharmacy to me, but it's worth the extra drive. I've been using them for almost a year and it's been consistent the entire time. Highly recommend!”
“Everyone is extremely kind and helpful at this location! Always greeting you with a smile and kind words, as well as sending you on your way with a blessed day! Truly one of a kind team members who want to go above and beyond to make your stop at their store, what makes you have a great day! Love my daily stop here for some chocolate milk!”
“Christina is amazing. I order their food on doordash quite often really late due to being nightshift and it's always fresh and hot. The one time they were out of something Christina gave me 2 of the closest things and the nicest note. 10/10 service.”
“4pc Fried Chicken for $5!!! Victor the manager of the deli was so kind and accommodating at my request. I wanted dark meat only. He grabbed one of the prepacked boxes and switched the pieces. Best customer service I've had in a long time.”
“Has new management the old Manager is no longer there, the new manager and the employee she has working is so nice , fast friendly service I would advise this store now that it's under new management !! Thanks ♡♡”
“This Walgreens, located at the corner of Cool Springs Boulevard and Mallory Lane in Franklin is your standard Walgreens location for the most part. The one thing that does separate them from the others I have visited in the city is the level of service. I work in the area, so I normally pop in here for small things to and from the office with my recent drop by being to pick up a few photos I had printed. The photo counter was staffed, which was a surprise honestly. He was nice and quickly gave me my photos. I went to the front to ring up, and the cashier was positive and friendly throughout the process. The store can be a bit of a mess on occasion, which seems to be the theme for Walgreens honestly. Always seem to be stepping over items or moving unmanned stocking carts out of my way. Overall, solid Walgreens location that I have no issues utilizing!”
“Being on the road often, I pay close attention to places that feel safe, clean, and consistent, and this Twice Daily in Franklin on Carothers Rd checks those boxes. The store is always bright, well-lit, and organized, which makes a difference, especially during early mornings or late nights. It is the kind of environment where you can stop in and feel comfortable right away. The staff has also consistently been kind and welcoming, which adds to that overall sense of trust. The bathrooms are typically very clean. There have been a couple of times with a little bit of trash, but nothing that takes away from the overall standard they maintain. It feels more like normal foot traffic than neglect. From a SHIELD perspective, this is a location I would consider reliable and safe for a quick stop at any time of day. Clean, well-lit, and consistently friendly—exactly what you want when you are on the road. #SHIELDapproved #SHIELDyourride #manualflush”
“Holy cow, I've never had a better experience like this one at Walgreens. I arrived for a passport photo and the crew was working together to find a missing phone for a customer. When I got help, I felt like I was being assisted by an old friend. Timely and accurate service. So happy with my visit.”
“Nicky and Michelle are amazing and have incredible customer service. These ladies deserve a definite raise for the excellence of running this location. They are the only reason that I come here regularly versus the other Mapco down the street.”
“I had drove to Franklin TN Tuesday morning to work a shift at one of my jobs other locations to help, 3 hours away from home, I had used the last bit of my money on gas to come here. I closed the shift at my work and then needed to get more gas, I had transferred the last bit of money from loan liners that I had from my bank to get gas and hopefully something to eat. I had only $9 after I filled my tank up, I grabbed some things and thought I would try my almost maxed out credit card on some of them, which declined.i told the lady to just take some things for the order and I would get only a couple of items, the ones I really needed. The sweetest most kind hearted employee, Dietre (I’m probably butchering her name) was ringing me up and asked if I was planning to get it all. I told her I was going to if my credit cared didn’t decline but I only need the few items and I had the money for it , she said “I got you girl don’t worry”. I declined the help of course because I did not want her to pay for it at all, she then pulled out her personal phone and used her own Apple Pay to pay for my things. I told her she did not understand how much that meant to me and she said I’ve been there before and she gets it and told me to save my $9. She paid $20 for my things out of her own money for me, a stranger. I broke out into a sob leaving because I just felt so incredibly blessed by her. She deserves a raise and recognition for her kind heartedness and service to customers. This was at around 3 AM and most would be tired from the day and not pleasant but she absolutely was pleasant and helpful and so so nice. Just wanted to put it out there that she was amazing and saved me tonight!!!”
“This store has changed so much in the last two months! It is cleaner and the team is much friendlier. The new manager is doing an amazing job turning this store into a place I make by sure I stop”
“This is a great smaller Dailys location. Every employee has been very friendly and helpful. It has always been clean on my visits, including the trash cans between the pumps (which are a common nasty situation at some gas stations.)They have a huge selection of beverages and the cappuccino machine is cleaned regularly and tastes great. Overall the vibe is nice, and for A late night visit the store is well lit and feels safe.”
“I really like the individuals who work here. I am always in super early before I go into work. They are always willing to make me a hot breakfast sandwich and help with whatever I need. Great team here”
“Fantastic service on 12/26. Good quality Caramel macchiato that is what you would expect from a large based coffee shop. The barista here was welcoming, friendly and efficient though and it was clear she cares about guests and the shop. Will return again when in the area.”
“I came from out of town to get a prescription for my dog and Karah (who works at the pharmacy) called 3-4 different numbers to help fill my dog’s prescription. I thought it was really nice of her to take the time to help me. I really appreciated it!”
“I had too much stuff for the convenience center east of Franklin, they sent me here. I did not even notice the landfill part, went straight into convenience center, dropped the stuff. Lady there was very friendly ans helpful. She even offered to clean the mess I made while offloading.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.