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“Department store just like in the
Mall, but a little bit smaller
Perfume, all types
Of
Clothes for all types of people
In store pick up for on line orders
Just enough staff to keep things
Moving without frustration
Plenty of parking, handicapped friendly
Easy to get too off
Of interstate 65”
“The most amazing customer service I have had in ages. Above and beyond. Yes there are not people at every corner to wait on you get over it. Items at onethird the price of Dillards”
“Been around for a long time and still have some decent products but they are always messy and in disarray. Prices are premium but some of their products are not.”
“Very friendly staff and very helpful in helping us to find what we were looking for. The poor cashier tried to help us apply for a credit card, but the customer service people were not friendly and not very helpful at all!! We were on the phone for almost 30 minutes and still didn't get a credit card, and during that time, the store closed, and there were people in line behind us!!”
9:30AM - 9:30PM
2000 Mallory Ln, Franklin
Department Stores
“Visited at the end of the day, still some good merchandise! Staff were super nice, I went for a dress and the selection was quite small which had not been my experience at other Marshall locations. Otherwise it was a good experience.”
9:30AM - 9:30PM
545 Cool Springs Blvd, Franklin
Department Stores
“Surprised for such a high-profile and busy area, it's fairly lackluster compared to others in lower-profile areas. Long waits in line and not usually super stocked.”
“I only gave it 4 stars because they are always out of my chunky yarn in purple and white. Why do you have the chalk paint in a pint can locked up? Not necessarily and it is so inconvenient, I didn't even bother trying to get someone over there to use lock it.”
“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”
“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”
“My family and I were visiting from florida, we came in to this location and was so astonished by how organized and neat everything was displayed. We went in for dog food and left with a whole cart of items!! Rex and his fellow female employee were super nice and very helpful ! Definitely should give them two a raise ! They're working too hard !”
“I’ve been to this Sephora location 3 times in the past month due to issues I was having with finding the correct concealer. First time was a purchase with associate Angel and she was helpful with what I needed. But the last two times with Lena was so amazing. Lena was kind and patient and really great at helping me even tho both times involved a return/exchange she wasn’t bothered in the slightest and got me exactly what I needed. It is a small store and so they may not carry everything you need/want but they will try their best to help you get there.”
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“Purchased a dress for a wedding. The staff was helpful in the dressing room and they had many gowns to choose from and a the area for my husband to wait was perfect!”