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“Stopped at the Franklin Boost Mobile Store for help with our new phones. Arianna was great, so determined to figure out the problem with our phones. She got our phones straightened out and explained how to do it, if further changes were needed. Thank you, Arianna, for your help. Also, thank you to Diego, who assisted toward the end!! We'll definitely go back to Arianna, if we need more help.”
“My phone was too old to salvage, but the guy was really nice. Would definitely come back. He took it apart to identify the problem whereas another franchised company couldn't even bother to do that. So thanks for taking a few minutes out of your day and not even charging me. Good to see customer service is still alive somewhere!”
“Yeah, I came in there hoping to get a solid deal, but with my luck these past few weeks I thought I wouldn’t. I was offered an iPhone 11 n I took it, turns out the SIM card carrier was missing n eSIM was my only option, turns out the phone didnt work in eSIM, the employee Nora, who’s was really helpful n patient with me had to stay overtime cause of me but she stay true to her word on helping me a phone out that same day, if my luck wasnt so distorted, i would’ve ask Nora out for drinks”
“Very service oriented both guys. They have taken their time for explained and transferred from old phone to new S25 Ultra.
I am coming here always since this store opened.”
“Worked with Cameron and he was awesome! Helped me right away to upgrade my phone and answered other account questions I had. Cameron’s kind and personable attitude made the whole process quick and easy!”
“Had a frustrating experience with corporate AT&T customer service, but Hannah at the cool Springs location was awesome and got me exactly what we needed and was super kind and patient!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Khan was so pleasant to work with! He ordered the part for my phone and kept me updated on when I could come in to get it fixed. He took less than 20 minutes to fix my phone. So appreciate for his support and service!”