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“Stopped at the Franklin Boost Mobile Store for help with our new phones. Arianna was great, so determined to figure out the problem with our phones. She got our phones straightened out and explained how to do it, if further changes were needed. Thank you, Arianna, for your help. Also, thank you to Diego, who assisted toward the end!! We'll definitely go back to Arianna, if we need more help.”
“My phone was too old to salvage, but the guy was really nice. Would definitely come back. He took it apart to identify the problem whereas another franchised company couldn't even bother to do that. So thanks for taking a few minutes out of your day and not even charging me. Good to see customer service is still alive somewhere!”
“Amazing customer service, as cricket customer the lady Honan got a good customer service, I'd a great experience with her, I'd recommend this store good business 😀”
“Very service oriented both guys. They have taken their time for explained and transferred from old phone to new S25 Ultra.
I am coming here always since this store opened.”
“The Verizon on Murfreesboro Rd in Franklin TN - can’t say enough good words. We had two very informed, kind, and helpful associates (Mallory and Alyssa (?)). Best service I’ve had in the cell phone space ever. Highly recommend!”
“Went on Memorial Day Weekend late afternoon on Saturday to switch a couple of lines from Verizon to AT&T.
We were assisted by Baxter, who was extremely knowledgeable, courteous and extremely patient. Baxter (despite being half hour from getting off work when we walked in) spent an extensive amount of time with us (almost 2 hours), answering all our questions, and ended up selling us additional services as well.
From the onset the experience with AT&T was EXTREMELY positive and it is thanks to Baxter and the awesome team a Mallory Ln.”
Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
“Khan was so pleasant to work with! He ordered the part for my phone and kept me updated on when I could come in to get it fixed. He took less than 20 minutes to fix my phone. So appreciate for his support and service!”