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“Very service oriented both guys. They have taken their time for explained and transferred from old phone to new S25 Ultra.
I am coming here always since this store opened.”
“Stopped at the Franklin Boost Mobile Store for help with our new phones. Arianna was great, so determined to figure out the problem with our phones. She got our phones straightened out and explained how to do it, if further changes were needed. Thank you, Arianna, for your help. Also, thank you to Diego, who assisted toward the end!! We'll definitely go back to Arianna, if we need more help.”
“Amazing customer service, as cricket customer the lady Honan got a good customer service, I'd a great experience with her, I'd recommend this store good business 😀”
“Had a great experience with t mobile team of Jae/Trooper. They helped with switch from AT&T and took care of all aspects. They guided throughout the process. Highly recommend this place (instead of visiting their experience store and waiting for hours and having nobody care for you). Also T-mobile has best online customer support for all kinds of issues.”
“The Verizon on Murfreesboro Rd in Franklin TN - can’t say enough good words. We had two very informed, kind, and helpful associates (Mallory and Alyssa (?)). Best service I’ve had in the cell phone space ever. Highly recommend!”
“Went on Memorial Day Weekend late afternoon on Saturday to switch a couple of lines from Verizon to AT&T.
We were assisted by Baxter, who was extremely knowledgeable, courteous and extremely patient. Baxter (despite being half hour from getting off work when we walked in) spent an extensive amount of time with us (almost 2 hours), answering all our questions, and ended up selling us additional services as well.
From the onset the experience with AT&T was EXTREMELY positive and it is thanks to Baxter and the awesome team a Mallory Ln.”
“They were everything I needed in a really tough moment. I was having one of the worst weeks of my life and they graciously let me catch a break from the craziness. I am really grateful for their kindness.”
“I was helped by a gentleman named Kevin I had gotten a virus on my phone and he didn't make me feel stupid and proceeded to fix my phone walk me to the door and say have a nice day that's customer service”
10AM - 8PM
1800 Galleria Boulevard, Franklin
Mobile Phones
“I own and operate T's Taxi Service. I had two taxi customers wanting iPhone 18 Pro Max phones. We had gone to the Apple Store downtown and to The Mall of Green Hills and had no luck purchasing the phones. Both taxi customers are both happy to have gotten their iPhone 18 Pro Max at Apple CoolSprings Galleria. They bought two phones!”
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“They just did a deep cleaning on my iPhone and it was fast and efficient! My phone works perfectly and I’ll definitely be coming back with any future issues I have!”