New Balance Nashville @ Cool Springs is known for its friendly and helpful staff. Customers praise associates like Hudson, Jose, Krista, and Abby for their kindness and expert advice. Krista, in particular, is appreciated for treating customers like royalty and making everyone feel comfortable, including those with special needs. The staff is knowledgeable and focused on customer satisfaction, with many customers returning over the years. The store offers great service, making shopping a positive experience for all, whether searching for shoes for wide feet or fitting a toddler. Overall, the store is highly recommended for its attentive staff and welcoming atmosphere.
