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10:30AM - 7:30PM
Cool Springs Crossing, 1728 Galleria Blvd #101, Franklin
Shoe Stores
“Conor was awesome! Super knowledgeable about foot type and all styles. Sold us two pairs of incredible arch support inserts in addition to a pair of Birkenstocks. Highly recommend.”
10AM - 8PM
420 Cool Springs Blvd #130, Franklin
Shoe Stores
“I went in this morning because of a referral by my podiatrist. I had specific criteria and low expectations that we would find something that would work for me. Rachel helped me today and she was an absolute gem! So nice, not pushy, understood my needs, and actually found the right pair for me. She even took notes about what we tried on and why it didn't work so when I come back we know what to skip over. Thank you so much, Rachel!”
“If you ever come to this Tecovas location make sure you are getting service from Rod!! He is absolutely amazing! Very informed about how your boots should fit and gives you tips and tricks on how to always keep your boots looking clean. Thank you so much Rod for finding me my perfect pair of boots!!”
“I love this shoe store so much. Every time I go there I get excellent service. I enjoying trying on the Hoka’s and getting to walk out of the store with the shoes on my feet. I also love the variety of shoes they have in both brands & styles. I think I’m going to buy shoes here for the rest of my life. Thank you so much David Parker Shoes for taking such good care of me. It will be a sad day when shoe stores like you don’t exist anymore. I pray that never happens.”
“By far the top men’s store in near Nashville in Franklin. Great brands, quality an a+ and the staff gives you hope in humanity again. GREAT customer service and so friendly. 5 stars for sure”
“Ian was awesome at checkout helping with finding conditioner and we had John help us and he new so much about boots, his patience and knowledge took me from making a rash decision to really looking into the product line, ending up with a pair that were so beautiful I will pass them on to my family. Without his help and taste I'd have regretted not taking a good look and getting this beautiful pair I've dreamed of. Thanks for your help John and will be back”
“I had been eyeing some items online. I was in the area and realized there was a local store so decided to stop by to see if the items I had in my cart online were available in store and it was!!! Staff were very friendly and helpful.”
“Shoes and prices and staff are nice!
I was disappointed that the store stopped their loyalty program and no longer gives credit after a certain number of purchases”
“Very nice staff & willing to do out of their way in helping me. However, not a really a huge stock of men's shoes. I must say some of the shoes are deeply discounted so one could really wind up with a well made pair of shoes at a nice price both women & men.”
“Feeling that post-Christmas urge to escape the house and alleviate our cabin fever, we happened upon Johnston & Murphy while walking around the mall in Cool Springs. We found extraordinarily helpful employees who allowed us to shop without badgering us, but who were simultaneously engaged and able to answer any questions we had. Before too long, I had three completely new outfits from head to toe, some of which were on sale at very reasonable prices.
Johnston & Murphy never lacks quality clothing and shoes. Even this cozy little store packs a lot of merchandise into a small area, with an extremely impressive selection of shoes. We thank the kind, welcoming employees and a very well-run business for an incredibly pleasant experience!”
“The kind gentleman at this location helped us tie a bow tie that we did not even purchase there . They were really pleasant and kind . Next time I am in search of a gift or in need of men’s apparel , I will visit them . Thank you for your help .”
“Such a wonderful shopping experience! Maria, the owner, is AMAZING at picking out the right size and shoe for your feet! I have a high arch so it can be tricky! Her shoe selections are so good, you won’t leave with just 1 pair! Comfort + style in every shoe I’ve ever bought there and if you take care of them, they will last a few seasons! A MUST VISIT when in Franklin! You will thank me!”
“Both locations are great! The owner Debbie & her staff always go above and beyond to help me. Tonight, a friend and I went in about 20 minutes before the store closed. The sales clerk was Mabry & she was not only helpful, but encouraged us to try items on. She told us that she closes at 7:00 but was not in a hurry. We ended up leaving around 7:45! She was so awesome!”
“I have bought 2 pair of dance boots and 2 pair of dance shoes from them while attending dance events. Extremely pleased. John and Patsy are awesome people! Have 2 friends now who want boots. My friends just need to be someplace John and Patsy are without having to drive 200 miles to Franklin to try them on.”
10AM - 8PM
1800 Galleria Blvd #1538, Franklin
Shoe Stores
“I wish I had remembered to write a review just after my experience at this Galleria Mall location so that I could thank the employee who helped me. I know nothing about fashion and had to find clothes for a black tie wedding. She was so quick to offer advice, scouring the store for dress that would work. And this was my experience a few years ago when I again needed help with wedding attire. This is kind of customer service is what so many stores are missing!”
“I visited this store earlier today and had the most wonderful experience with Natasha. She was extremely kind and took the time to educate me on petite sizing as well as various types of styles the store has to offer. This was incredibly helpful as a younger person who is trying to develop more of a mature and professional style. It’s so rare to go shopping nowadays and actually have someone who is willing to help you! Thank you again, Natasha.”
“This store was fine. They didn't have what I was looking for, but they seemed to be organized and neat. Lots of staff around and available to assist customers. A bit of a smaller location than other Academy stores I've been in.”
“I have had very positive experiences at this store - both in terms of finding clothes that look great and are on sale, as well as the excellent customer service. On my most recent visit, Lori H. was so helpful; I felt like I had my own personal shopping assistant. Lori helped me find what I needed and helped me put outfits together for an upcoming event I have to attend. Thanks for all your help, Lori!”
“Had an awesome experience today. Went in looking for some Hokas on sale (I’m dumb and didn’t realize they only sell them online) and told the two ladies that were helping me that I needed something to help with back support because I walk all day for work. They suggested the Asics puregels and boy did they not disappoint. I walked probably 6 miles today and I can’t even tell. Thanks again!”
10AM - 9PM
1800 Galleria Blvd #5020, Franklin
Shoe Stores
“I absolutely love this store! Very good guality items and outdoor and travel gear plus clothing and accessories I really enjoy! Ms. Allison helped me today and she was super amazing...thank you”
“Brendan was excellent! The man knows how to conduct business with the best of us, and was both professional and sincere, an uncommon combo. This man has a bright future!”
“best place for shoe deals, went to numerous stores to find some simple Men's adidas slides and only found them here and even got to get another pair of shoes at 50% off thanks to their bogo sale!”
“We weren't even looking for shoes, but my daughter wanted to stop in because it "looked cool"
The store had all the shoes a young girl dreams of.
Both young ladies working were very friendly and offered help right away.
My daughter is in between sizes and very picky.
Natalie went above and beyond in helping my daughter find the perfect shoes and even found her some matching Pokémon socks! She was so patient and helpful.
My daughter loves her new shoes and socks!
It was nice to see these young ladies be so knowledgeable and enthusiastic about their jobs!!”
“I can't recommend Foot Locker enough. Let me first say I initially stopped at JD Sports, the store was crawling with people, and the floor staff didn't know much except the price of product. I let them know my budget, and I tried on a pair of Nike Air Max and felt like I was walking on an egg carton. Zero intention of purchasing or increasing my budget. I politely told the guy I'd look around and let him know. That's when I went to Foot Locker. The store was empty, minus Datorrien. He took the time to understand my shoe needs, wants, and budget. The first pair he recommended, they didn't have in my size so I tried a half size small - but he also brought a secondary pair in my size of a newer model. The moment I put that shoe on I knew this man understood the assignment. I didn't hesitate to spend an extra $60 over my initial budget due to his professionalism, knowledge, honesty, and attention. I ended up walking out with the perfect pair of shoes that fit my needs with zero remorse. I couldn't be happier with the experience - especially in contrast to JD Sport. Foot Locker will be my shoe ride or die moving forward. Loving the 2010V1's! Also someone needs to give Datorrien M. a RAISE.”
“I went in with a rough idea of what fragrance I wanted in both the perfume and cologne section and the lady's there were the nicest people I have ever met and hooked me up with the exact scents I was hoping to find. I will be coming back to this location specifically because I have never received such wonderful customer service.”
10AM - 8PM
2000 Mallory Ln Suite 260, Franklin
Shoe Stores
“Went to the Cook Springs store and was very impressed. Kenny was very helpful and help me in so many ways. The staff was very helpful and friendly too. Will definitely be back and I highly recommend to family and friends.!! This is my new place to shop.”
“Loft is a wonderful clothing store. It offers beautiful casual dresses, skirts, tops and pants. Especially perfect for teachers. I have shopped at Loft for years. Teachers get a discount.”
“I had a great experience working with Sasha while picking out a suit for an upcoming wedding. She was incredibly knowledgeable, friendly, and helpful throughout the entire process. Sasha made what could have been a stressful task feel easy and enjoyable. Her attention to detail and customer-focused approach really stood out. Because of the excellent service she provided, I’ll definitely be returning to Jos. A. Bank for all my future needs. Thanks again, Sasha — you were awesome!”
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“This was my first time wedding dress shopping and I was pretty nervous about it. Amanda was my stylist and she was very kind and helpful. She looked for the dresses that I was leaning towards and understood my vision. She also threw in a 20% discount on the dress to help with the pricing and I was very thankful for that!”