Walgreens, a popular pharmacy and retail chain, has received mixed reviews from customers. While the store staff is generally friendly and helpful, the pharmacist has been reported to be rude and disrespectful to customers, which has led some customers to switch to a friendlier pharmacist at a different Walgreens location. The store is also understaffed, with long wait times and a need for more automation in the prescription filling process. However, the photo department has received high praise, with the manager being described as friendly, helpful, and knowledgeable. Customers can also take advantage of the store's convenient online ordering and pickup options for holiday cards. Overall, Walgreens offers a mixed experience, with both positive and negative aspects.
The cashier was very friendly and helpful. She kindly showed me where to find the items I needed and even started a lovely conversation. It really brightened my day and helped me start the morning with a smile. I’m leaving this review to say thank you.
July 2025
All pharmacists and techs here are super helpful. One of the best Walgreens pharmacies in the area.
June 2025
Walgreens in Franklin, off of South Royal Oakes, is a wonderful and superior place to shop for the products you need. Very kind and courteous staff, delivering the best customer service in Franklin, Tennessee.
