BrightRidge is a local business that provides reliable electric and internet services to the community. The reviews suggest that the company generally offers good service, with customers praising the quick response to outages and the overall quality of the electric and internet offerings. However, some customers have reported issues with customer service, particularly around billing and account management. While the company is described as a "great place to work," there are concerns about the lack of discounts for elderly or disabled customers. Overall, BrightRidge seems to be a competent service provider, but there is room for improvement in terms of customer service and accommodating the needs of all its customers.
Whenever you have an issue with your account and you’re forced to call and resolve it over the phone, I can guarantee you it’s gonna ruin Your day. They really make things more difficult than they have to be.
March 2026
Brightridge is an honest business that gives exceptional service. I have never been disappointed. I highly recommend them.
February 2026
2.5 stars out of 245 reviews ? Hmmmmmm. Doesn't look like a good option to switch services at this time.
