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“I went to the new Xnfinity store in Johnson City and was very pleased with their service and effort. Both staff members went above and beyond to take care of both my concerns and took the extra time to get me the best pricing on all my services and helped me get a new watch.....kudos to Xfinity for hiring competent professionals and thanks to the two gentlemen that waited on me!”
“Helpful friendly staff, but a bit busy location. One will probably have to wait in line. Once at the front of the line, the service is excellent, no rush, no short cuts, all needs, issues, services questions are satisfied.”
“Rachel and Zeb provide excellent customer service. Rachel helped with getting my Wifi service installed. Zeb is an expert in technical issues and helped to transfer all of the data from my old cell phone over to my new phone. Great prices across the board. I remain very pleased with all of my Spectrum services.”
“I had a nightmare situation with dropping my phone in water, and I had to get that solved ASAP since my job requires a working phone. Long story short, they got me hooked up with a new phone while also helping me figure out how to get my old phone photos and videos saved through an insurance fiasco, without calling it a total loss. Daniel was super helpful and I was back up in running within a day, ANDDD got my photos/videos saved with their guidance.”
“Miserable Mallory very uptight and nasty. Normally when I call they are professional and helpful. This would be my second time encountering EVIL But Lisa did call back and apologize and continue to help me. Miserable Mallory needs retraining”
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“I just got off the chat with my man John Vincent and everything went really smoothly now I got to race back to the terminal. You're looking for internet while your OTR it seems like it's the right place. MAKE SURE YOU ASK FOR JOHNVINCENT.”