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9:30AM - 9:30PM
3211 Peoples St #40, Johnson City
Electronics
10AM - 7PM
2708 N Roan St Ste D1, Johnson City
Electronics
“Cynthia and David were so helpful in getting a broken phone replaced. David did everything he could to help me find the best setup for my budget, and Cynthia even helped entertain my toddler during the process!
This is why cricket is the best: they keep it easy, stress-free, and low cost ❤️”
“I keep forgetting to get my cashiers name, but she is always so friendly! She has short black hair with tinsel. She checked me out at 3:10 PM on February 4th. She is always so personable and interacting with each customer, Im usually a self checkout person but now I look forward to going through her line and talking to her.”
10AM - 7PM
3101 W Market St #111, Johnson City
Electronics
“I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!”
“They have such really nice stuff and they really do get you the best prices ! My friend just got a new couch and loveseat from there It was GORGEOUS , the gentleman that helped us was so nice he got her price down so low it was an absolute steal ! Now I want one too !”
“I gave the place five stars because, hey, best buy. It's a shame almost because last I remember best buy was just a sprawling expanse of electronic goodness and stepping in here made me sad. I was still greeted by a friendly face and a few steps in got the overeagerness I always remember them for and was expertly guided to customer service to effortlessly secure my online purchase.
Walking around brought on some nostalgia, but you can see the scars left by the online shopping takeover. A+ and five stars just for the unchanged shopping experience!”
“We have been T Mobile users for over 16 years. Thier customer service has always been great. Today though, one of the team members went above and beyond in my opion. Daniel, whom turns out is the store manager, was amazing today in so many way. First he understood what we needed in replacement of my son's phone, he was cognizant of the budget and price point I needed stay when we relaized our trade in wasnt going to do what we wanted, he suggested another option that not only did what we needed it to without being way more than necessary but also was in the budget I could afford. He didnt try to push for more expensive or upsale and am very appreciative of that. But the thing that really stood out, was how he interacted with my son. My son is Autistic and has speech issues and has very unique hyperfixations. He was so polite and engaging with my son and asking questions and never once came across as irritated or annoyed (which we get often with people dealing with my son foe the first time). He answered his questions and calmed his worry about what would transfer from his old phone to his new and then spoke and listened as my son talked about his fairly obscure and unique hyperfixaction hobby and music he liked. This was everything for me as a parent of an autistic child esp one that is older teen. A great phone company, fair pricing, and incomparable customer care.”
“I called ahead to check if they had the umbrellas they were giving away and they were very helpful and kind. When I got to the store I was unable to pull up my code because my internet service hasn't been working well and I need to replace my phone so he still allowed me to take one. I really appreciated that as we do not have a store in our location anymore and I just happen to be up there for a doctor's appointment.”
“I watched my bedroom set for months because I couldn’t afford the payments. Eventually, one of the guys phoned and offered me a deal I didn’t dare refuse. I love my furniture, and the guys are absolutely the best, especially Mike, the manager. They make you respect EZ as a retail concern rather than just a rent-to-own.”
“My 84 year old mother needed a cell phone so we went to Verizon to make the purchase. We were blessed with awesome service by Verizon specialists Kent. He was very knowledgeable and kind. He took the time to transfer her information from her old phone as he set up her new phone. He went above and beyond in giving exceptional service. Thank you Kent! You represented Verizon well!”
10AM - 7PM
612 Lyle St #113, Johnson City
Electronics
“Ever had are have a person at store tell u hold on am with a customer and the customer did know what he are her want in a a portable speaker so I ask if I can pay my bill why they made up there mind ... I was told to hold on just a minute done been there for 15 mins waiting patiently I have my wife and kids in the van waiting on me time is not a thing you hold on to when you are kind of in the mood to get things done you get them done so I left going out the door I said I'll hold on to a minute you can have all afternoon to help them I went to the other store in Johnson City was. Done better there was in and out there under 5 minutes. ?????”
“Best shop, always happy to help. Spot on service. Delivery service is great. Great bunch of employees at this location. Only place I shop! Thank you for all you do!”
“My wife had to change her phone due to incompatibility with an app she needed and William was extremely helpful. He got her phone swapped and transferred all her apps. Great customer service!”
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“Every time I go to this location I am always greeted and treated so kindly. There is a gentleman who works there I believe his name is Sam. He is always so helpful and kind, saying yes ma’am and making me always feel as tho he is there to help in any way. I was searching for a couple of items and he was stocking. He stopped what he was doing to assist me and made sure that I had what I needed. The cashier, a young blonde was also so very kind to me I didn’t catch her name. I would recommend shopping at this location. Thank you all for your hard work.”