Verizon offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently visit the Kingsport store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their friendly and professional service, with customers praising the exceptional assistance they receive. For example, a customer in Indiana had their phone issue resolved in just 3 minutes, and another customer in Indiana was impressed by the dedicated and hard work of an employee named Christy R. in helping them with a porting issue. Overall, Verizon's Kingsport location provides a great experience for customers, though some have noted that the rates can be expensive.
John was fantastic, I really appreciate quick and knowledgeable service. Came in getting a better deal than I thought I would. Even kept my old phone and still got a credit.
May 2026
Good cell phone store overall but service is horrible when you go out to certain areas but overall good store to buy phones watches tablets buy their fios Wi-Fi laptops I'm pretty sure
April 2026
Anthony and Jayla were so kind and helpful when we walked in the store to switch back to Verizon from AT&T. Verizon is the best and this location has become our favorite! Thank you for your patience and time.
