Cricket Wireless Authorized Retailer in Knoxville offers flexible cell phone plans with unlimited talk, text, and data without annual contracts. Customers have praised the store for its clean and inviting atmosphere. Staff members, particularly Elizabeth and Sierra, are noted for their kindness, professionalism, and extensive knowledge, making the experience enjoyable for those who may not be tech-savvy. Elizabeth has helped multiple customers with patience, spending considerable time to ensure their questions are answered and they find the right phone. While some customers have expressed dissatisfaction with Cricket's customer service over the phone, they appreciate the dedication and support provided by the in-store associates. Overall, the store's friendly staff and helpful service contribute to a positive experience for visitors.
Exllent service definitely recommend it to anyone who wants to switch to them
September 2025
I walked in today Shawn greeted me with a smile promptly helped me change my number to a new device and offered any other help I needed. It's great to be treated nice by a professional thanks Shawn. And offed me home internet
March 2025
Good customer service, they even have bilingual employees to make sure people get the help they need.
