Extra Space Storage on 6410 Deane Hill Dr in Knoxville, TN offers a clean, modern, and secure facility with a wide selection of storage units, including climate-controlled options. The facility features electronic gate access, multiple entrance and exit gates, covered loading bays, parking spaces, elevator access, and wide drive aisles, making it convenient and easy to use. Customers appreciate the friendly and helpful staff, with some praising staff members for their professionalism and willingness to go above and beyond to assist. The location is considered excellent and safe, providing confidence that stored belongings are well protected. The facility is well-maintained, and the management ensures a secure environment, with some customers noting the use of codes or apps for entry. While most reviews highlight the positive experience, a few mention concerns about rent increases after the first year, though some were offered temporary discounts during difficult times. Overall, Extra Space Storage is known for its cleanliness, safety, and excellent customer service, making it a reliable choice for storage needs.
