The Home Depot in North Knoxville is a community-focused store dedicated to helping customers with all their home improvement and gardening projects. Located at 2751 Schaad Road, this location offers a vast selection of tools, appliances, outdoor furniture, building materials, and gardening supplies. The store is praised for its cleanliness and organization, making it a pleasant shopping experience. Customers frequently highlight the exceptional service provided by staff members, such as Jeff in the loading department and Adam in tool rental, who go above and beyond to assist shoppers. Many reviews express appreciation for the courteous and professional demeanor of the employees, contributing to a welcoming atmosphere. Visitors often find themselves discovering more than they expected, particularly in the garden department, where beautiful plants and flowers add to the store's appeal. The Home Depot in Knoxville is not just a place to shop; it is seen as a helpful resource for both DIY enthusiasts and professionals, making it a reliable choice for anyone looking to tackle home projects.
Return went smoothly. Helpful friendly people at the service desk.
March 2026
Would have 5 stars bc the mature gentleman who helped us with our paint was amazing. Outstanding service! 0 stars for “Mean”chelle (Michelle) at the counter. She made us feel like we were a nuisance by her attitude. Maybe she was having a hard time, but that’s poor customer service.
January 2026
Great clean and orderly store. Well organized and with friendly employees. Tiffany was great and greatly assisted us and directed us to another store that had what we wanted.
