Metro by T-Mobile at 6105 Chapman Hwy offers excellent prepaid plans and 5G phones from top brands like Apple, Samsung, and OnePlus. Customers praise the friendly and knowledgeable staff for their helpfulness, particularly highlighting one employee for his attentive service and ability to answer questions without frustration. Many reviews mention a positive atmosphere, with quick service noted during visits. Customers appreciate the dependable service and value, enjoying plans that include unlimited talk, text, and data. Overall, the store is recognized for its customer service excellence and efficient handling of phone-related needs, making it a recommended destination for mobile services.
Been a loyal customer for years. They helped make the transition to T-Mobile super easy.
November 2025
I was amazed at the customer service Darral (sorry if misspelled) seem to know my thought n tastes better that me n really great in a in that early morning rush to pay their bills efficiently is not the word thank you Darral manager of the Chapman hwy store in Knoxville TN
October 2025
Tara and Darrell at Chapman Hwy Metro are the best! They were very patient, kind and knowledgeable.
