US Cellular is a leading communication services provider, connecting over 5 million people, businesses, and government operations with its award-winning network. The company is committed to delivering exceptional service and innovative products to its customers. With a focus on exceptional customer service, US Cellular's retail stores are staffed by knowledgeable and friendly associates who go above and beyond to assist customers. Customers have consistently praised the service they receive, particularly at the Kingston Pike store, where associates like Casey, Jimmy, and Katelyn have been recognized for their professionalism, technical expertise, and genuine care for their clients' needs. Whether it's helping customers upgrade their phones, resolve billing issues, or simply navigate the latest technology, the US Cellular team is dedicated to providing personalized attention and reliable support. Customers appreciate the honesty, patience, and respect shown by the associates, who work diligently to ensure their needs are met. With a wide range of products and services, including the latest smartphone devices, high-speed internet, and connected home solutions, US Cellular is committed to delivering innovative communication solutions that enhance the lives of its customers. The company's commitment to its values and customer satisfaction is evident in the positive reviews and experiences shared by its loyal customer base.
Casey and everyone is awesome, great service and customer service đź‘Ť
November 2023
Went in for a billing issue after the Harriman location wouldn’t even open their computer to see what was going on and they were who started my services. Katelyn immediately began working on it found the problem fixed it and called customer service to have my account credited. Very polite helpful and professional!
August 2023
Casey was efficient and fast! I was in and out with my new Iphone pro max 14❤️??✅
