AutoZone in Memphis on Sycamore View Road is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers report generally positive experiences with the store’s staff, highlighting friendly and helpful service. One employee went above and beyond to ensure a customer found what they needed, demonstrating excellent customer care. Another staff member was praised for quick and efficient assistance, helping a customer replace a dying battery on short notice. Several reviews mention staff members who went out of their way to provide help, including looking up parts on the computer and retrieving items promptly, which made shopping easier and faster. However, there was a negative experience where a customer felt ignored and unacknowledged by some employees upon entering the store. Fortunately, a young lady who was not initially working at the front helped the customer check out, saving the experience from being worse. Overall, the store is appreciated for its helpful staff, quick service, and good customer service, making it a reliable place for auto parts needs.
Unfortunately they didn't have what I was looking, but the team member tried everything that he could to help me very very pleased with the help the he gave to find what I was in search of. No complaints at all I will definitely shop there again.
January 2026
Kyle is very knowledgeable and he saved me some money quickly
January 2026
Had an amazing experience at this facility they're so friendly.
