Four Points by Sheraton Memphis East offers a comfortable and welcoming stay for guests. The hotel is known for its outstanding cleanliness, with the rooms, bathrooms, and common areas being well-maintained and spotless. The front desk staff, including Felicia, Lynnette, and Brandi, are praised for their professionalism, friendliness, and exceptional customer service. They go above and beyond to ensure guests have a stress-free check-in and a pleasant stay, even assisting with personal matters when needed.
The hotel's location is convenient, situated near shopping and restaurants, although some guests have mentioned it can be challenging to access due to its position between two major roads. The rooms are generally described as comfortable, with some recently remodeled, though a few guests have noted older aspects. Amenities like the swimming pool and variety of breakfast options are appreciated by visitors.
Overall, Four Points by Sheraton Memphis East provides a clean, friendly, and comfortable environment, with a staff that is dedicated to ensuring guests have an enjoyable experience. While the location may present some challenges, the hotel's commitment to customer service and quality makes it a recommended choice for those seeking a pleasant stay in the area.
The room smelled like paint due to renovation but keeping the AC running helped a lot. The room was clean, bed was comfortable and it a great shower! Would like to suggest they offer some non dairy milk and yogurt options for the complimentary breakfast. Other than that it was an overall nice stay and would stay again.
July 2026
I was quite impressed by all the upgrades and renovations to our room. They are doing a great job handling the renovation of the hotel. Very quiet and good breakfast.
July 2026
The people at the Hotel were great they were really helpful and super nice the rooms were pretty good too but parking lot needed more security.
