Marriott Memphis East offers a mixed experience for its guests. Many appreciate the clean rooms and comfortable beds, as well as the hotel's great location near restaurants and Whole Foods. Some guests have enjoyed the service in the restaurant and the concierge lounge, although others found it lacking. The lobby has been noted to be uncomfortably cold, with some guests expressing concern for the staff working in those conditions. While most rooms are standard, some guests reported cleanliness issues and outdated TVs. Additionally, the hotel has started charging for parking, which surprised returning visitors. Despite these concerns, the hospitality of staff members, like a receptionist who stood out for her kindness, has left a positive impression on some guests. Overall, guests have experienced both pleasant and frustrating moments during their stays at Marriott Memphis East.
Probably try a different place next I'm in town. I thought this was one of the best Marriots in town, but the service was subpar. Platinum lounge was out of stock with coffee pods. Staf serving breakfast had very little attentiveness to basic needs. The wifi was a chaos making it a horrible experience working around the... read full comment
March 2026
Room was spacious and comfortable. Walls seemed thinner than the average hotel. Pool was not open during posted hours and had not been cleaned.
March 2026
My experience was beyond exceptional. Regina at the front desk made my stay as pleasant as possible. Prompt responses to my message and outstanding customer service. Thank you Regina
