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“I love verizon, great customer service, great deals, I got my new Z fold phone, verizon paid off my old device ,and I love my unlimited service, saff was very knowledgeable of my needs”
“Melvin was amazing at providing expert service. He was patient and answered all of my questions. I left the store feeling confident about my choice of phone service.”
“Super fast, awesome help, I have been several times, and if they feel that you shouldn’t be charged, they won’t make you pay. But that depends on the work that you have done.”
“Store Manager, Danny and DT went above and beyond the call of duty to do a phone transfer which was complicated because my phone was on my niece’s Michigan account and one of several phones that were transferring from Verizon to AT&T. After my old phone was transferred to my new phone they even provided additional help connecting some of my apps. I had AT&T service for my cell phone in the past and always used this store and received great service. I just want the powers at be to know that this AT&T location in Cordova is lucky to have such great employees. So glad to be back with AT&T.”
“Kevin is always giving a 110% in helping take care of any issue (s) I may have. I’ve been there for an hour or more while he’s on the phone speaking with someone else about the issue. He’s very professional and the only one I deal with.”
“Very quick and friendly services greet you with a smile every time you walk in and as a service you take time to listen to your every problem to fix it very convenient”
“Very helpful and nice gentleman here. Quick service. The only thing is, you have to remember to ask for a receipt because they do not give it to you if you don't.”
“Kenny was very helpful and patient. He was able to problem solve efficiently. Many other customers came in the store while I was there and he skillfully multi-tasked and treated everyone respectfully.”
“I went into the store on a day that the systems were down. The rep in-store was awesome. Although, no purchases could be made, she sold me on a new phone without using their systems. I go back into the location this morning and again I was greeted with the same enthusiasm by the rep on duty. I had the chance to not only get a new phone with accessories, I was able to share some knowledge with the rep who is the store manager and chat with the district manager. Great customer service and wonderful shopping experience! ❤️”
“I took my Son here today so that he can get a new phone. He wanted just a basic phone, to get a free one. Mr. Mario showed him a variety of phones that he could choose from. Ranging from Samsung, Motorola and many more. He decided to go with the Samsung and the $30 plan. He also purchased the screen protector, case. This was a good experience with cricket today.”
“Every time I go there, he’s always nice and helpful. I’ve been apart of boost with them at this location for about four or five years now and I almost lost my old phone number because I had multiple phones and he made sure he stayed on the phone and connect to me with someone that took over 30 minutes just to help me out So I didn’t lose my phone number and all my stuff, I would highly suggest this location for a boost! Always fast and In-N-Out doesn’t take long at all up there with any problems!! ?”
“See Thomas at the Thomas Street location. He will really take care of you. I've been getting service here for years and years. They have always been the best and treat their customers like family!”
9:30AM - 6:30PM
1397 Jackson Ave, Memphis
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“Hard to decide/ my phone didnt get much data & I ordered extreme talk text data.She said nothing wrong with phone / internet dont come on at rimes... I hadn't gotten a notice that the account was paid for /but I got notice that they were gonna account..she sent notice this month correctly....I didn't invite person to come to counter......data confuse me when extreme go slow she say phone is ok .I say ok”
“I was loving Metro until I needed to remove a device and couldn't, forcing me to switch to Boost. I'm paying more per line and must leave off my tablet and tmo internet. Sigh.”
“Adidas blah safi ,are very professional kind and understanding, I can truly recommend this business to anyone who are interested in getting connected with the most profitable phone providers. He explained everything about the questions I asked him about my phone. He showed me steps to take that was easier for me I'm a senior citizen I'm not to king on this new electronic device. But his humble spirit and bright smile made my day he welcomed me back if I had any issues with my phone.”
“Marquaon helped me and my friend while in the store yesterday. We didnt have to wait at all to recieve help and he went above and beyond to make sure we were satisfied with the services we recieved !!”
“Es el unico cricket donde me han ayudado amablemente y me han cobrado solo lo debido el muchacho que esta ahi es muy amable y paciente con uno.The only cricket store where I trust and always get help and only charged me what it should be charged. The guy that is actually working there is very kind and patient with the customers.”
9:30AM - 7PM
1175 S Bellevue Blvd, Memphis
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“I �����this cricket they are sooo nice and the store is always clean and plus never a long wait time������”
“If you want to get hooked up at cricket come to get well and Park avenue at cricket location they are very nice people and you would be glad when you leave. Eyad helped me get a new phone and talked to customer service for me when the girls at lamar ave didn't want to. and mention my son name sleepy ru”
“I was very pleased with the service I received. I was helped from the time I walked into the store. The representative was very knowledgeable and friendly. He installed the screen protector and case for free. Recommend the best phone for my budget without any up sales. Great value for my money.”
“Store itself is fine but being charged $20 for a late fee because somethings wrong w/auto pay & the fact that I’ve been a Loyal Customer for 23 plus years & have multiple lines with you. I really take issue with the fact that I have never gotten any discounts on new phones which are only available for new customers. I do understand why but you would think after an amount of time there would be some consideration for the more loyal, proven not to mention reliable Customer’s. Thanks for letting me vent however would be more grateful to get a new phone discount.”
“I had a very great experience at this store Valencia went over and beyond to help me! Her coworker was also very friendly! But Valencia was the greatest! I would recommend this store any day! Thanks again for ur help!”
“They take care of you and color doesn't matter.....they always has great customer service everytime I come in...I always go there no matter where I'm at!!”
“I came in here with a problem i had on my phone Dulce was so great with me she was so kind this is the best customer service i have had in a cricket store she was so polite with me and fixed my phone right away i will be coming back to this store with any other problem i have !”
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“DJ was very polite, knowledgeable, & experienced! He answered every questions that I had! He got me out of there least than 30mins! I will come back if I had anymore issues just to see and interact with DJ! I’m a satisfied customer with a smile on my face! Thanks a bunch DJ”