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“I want to give a huge shoutout to Kayla at the Verizon store for her incredible dedication. She’s been helping my sister with a phone issue, and even though the store closed at 7 PM, it’s now 7:36 and she’s still going above and beyond to make sure everything gets resolved. That kind of patience, kindness, and commitment is rare and deserves recognition. She didn’t have to stay late, but she did simply because she cared. Verizon is lucky to have her!”
“I have been having long standing problems with my Google account. Somehow my husband was located outside of the USA ( not really) and I could not change his country no matter how many times I tried to do it. With him "outside" the USA multiple apps"were not available in my country". I went to the store where I got my Pixel 7 and she couldn't do it either. She told me to try this store. Nim had also problems initially but finally got it figured out. It is fixed! Thank you so much!”
“I had a serious problem with my phone today and saw a young guy named Jacob. He was wonderful! He figured out the problem by trouble shooting and ended up fixing my phone in no time. I was thrilled! His patience, attitude and knowledge was top tier. It was so refreshing to deal with an employee like him. Cricket, if you are reading this- give this guy a RAISE!!”
“Well I kept getting charged more than I thought it should so was suppose to up there over n over well finally made it n I was being charged for 5 lines instead of 4 n the useless guy in store just said to come back right B4 next bill due n then cancel I'm going to contact someone higher up food chain and find out why ppl can just add lines be sure they want commission n why my prepaid service can b prorated to cost me more”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Elliott was awesome and helpful with helping me switch providers. And so friendly and understanding. He went above and beyond to help me best he could. Thank you Elliott !!!!!!”