“I want to give a huge shoutout to Kayla at the Verizon store for her incredible dedication. She’s been helping my sister with a phone issue, and even though the store closed at 7 PM, it’s now 7:36 and she’s still going above and beyond to make sure everything gets resolved. That kind of patience, kindness, and commitment is rare and deserves recognition. She didn’t have to stay late, but she did simply because she cared. Verizon is lucky to have her!”
“My parents and I have been customers with T-Mobile for 15 years, and after today’s experience, we’re reminded exactly why we’ve stayed so loyal to the brand.
We visited the store to learn more about current promotions and trade in our phones, and Myah was the associate who helped us. She was absolutely incredible. The only reason I’m leaving this review is to make sure our experience is documented for others to see.
Myah’s knowledge was exceptional. Every question, hypothetical scenario, and concern my parents posed, she answered with ease, clarity, and patience. She was personable, professional, and genuinely helpful throughout the entire process.
Because of her support, my mom and I both upgraded our phones, and my parents also signed up for T-Mobile Internet. That speaks volumes about the trust she built in just one visit.
I could go on and on about Myah and the impact she had on our experience. I truly hope she continues to grow and move up the career ladder with T-Mobile as she is clearly a valuable asset to the brand and organization.
Thank you, Myah!!!!”
“I had a serious problem with my phone today and saw a young guy named Jacob. He was wonderful! He figured out the problem by trouble shooting and ended up fixing my phone in no time. I was thrilled! His patience, attitude and knowledge was top tier. It was so refreshing to deal with an employee like him. Cricket, if you are reading this- give this guy a RAISE!!”
“Well I kept getting charged more than I thought it should so was suppose to up there over n over well finally made it n I was being charged for 5 lines instead of 4 n the useless guy in store just said to come back right B4 next bill due n then cancel I'm going to contact someone higher up food chain and find out why ppl can just add lines be sure they want commission n why my prepaid service can b prorated to cost me more”
“Elliott was awesome and helpful with helping me switch providers. And so friendly and understanding. He went above and beyond to help me best he could. Thank you Elliott !!!!!!”