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“Huge shoutout to the Home Depot delivery team! They were incredibly friendly, professional, and went above and beyond. They even took the time to switch the dryer door to the other side- which required taking part of the dryer apart- just to make our small laundry room more functional. They absolutely didn’t have to do that, but they did it anyway. Customer service like this is hard to find these days. They deserve a raise!”
“Kevin and his crew from Re-Bath were consummate professionals every step of the way in our bathroom remodel! We couldn't have asked for a better experience! We appreciate the attention to detail and professionalism from the Re-Bath crew! We needed the bathroom remodel completed in a short span of time and Re-Bath made it happen with ease! **Extra thanks to Kevin and Justin who worked diligently to get the work done-we love our new bathroom!!”
“I couldn’t be happier with my new iron and glass door. I had been searching for a long time for a high-quality door and knew this company had been in business for years, so I finally decided to go with them—and I’m glad I did.
Since the door was custom built, it took about five months, but Jim, the sales representative, was great to work with throughout the entire process. They kept me updated every month on the progress and when to expect completion, which I really appreciated.
The installation team was professional and did an excellent job. In my opinion, installation is the most important part, and they handled it perfectly.
If you’re looking for a top-quality door and professional service, this is the company to choose. You might pay a premium, but you absolutely get premium quality and service in return. Highly recommended.”
“My store for all my farm needs! Awesome employees, very friendly, very helpful, very kind and they have anything and everything you might need for your four legged friends ?”
“1/2/26: Stopped by to pick up a couple of propane tanks, in ahead of the storm. I met Kelly in the garden area, and she was extremely friendly and helpful. I picked up a couple of tanks, and she told me that they were out of propane, and to call the next day at 8am. I called at 8:05 am the next day, and was advised that they had propane. I showed up ten minutes later, and after waiting 45 minutes in line in 39 degree weather to fill up my tanks, I was a happy camper. I had good conversation with some of the other customers. The gentleman filling the tanks was very friendly, and didn't seem bother by the line that continued to grow. I am grateful for TSC and their staff for providing a much needed service!”
“I have never had an exceptional experience at a Home Depot before but I did today! Nader in the garden center was incredible. As soon as I walked up to check out, he was so kind and friendly. He offered to carry out the bags of sand I had in my cart for me and I told him no worries, I can do it. He said just pull your car up and I’ll load them for you. Thank you Nader for your wonderful customer service!”
“Came in this evening needing to find parts for a bathroom remodel. I asked the first sales associate I saw and he helped me right away. When he was unsure of something he found Robin who was able to help us. We needed additional help (they didn’t want to tell me the wrong thing and I appreciated this sooo much) and a 3rd gentleman came to help. I was able to find everything I needed! At check out Tobin (Tolin? I’m so sorry if that’s wrong) helped me look up the part I had. Extremely helpful store!! I live the same distance to a Home Depot but this Lowe’s will be my new go to. Thank you!!”
“Lynn is Home Depot Oracle! Everytime I come here she helps me find what I need and helps me navigate all of the options at the store. I can see myself stopping here just to say hi and pick up things I may or may not neeed”
“Jason from plumbing is amazing. I needed help finding something and asked him (after asking two associates who pointed me in the wrong direction) he knew exactly what I was looking for and walked me there! Now that’s great customer service! Thank you Jason”
“Always fun to go here and browse the seasonal stuff, but they also tend to have auto/vehicle stuff or farm stuff I need, without having to go into town and deal with 380 traffic. A but more expensive.... EXCEPT for propane refills! It's crazy cheaper to refill vs the Walmart swap thing. You get more for less, your tank is filled fuller. They took care of lots of folks during the recent ice storms, filling as much as they could till the supply ran out.”
“had a great time Val was able to help me with cutting my new window blinds I did not come with measurements but she was able to walk me through and get the perfect set for me”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“We came in this morning to buy a new GE Profile refrigerator and microwave, and Coco F. made the entire process seamless and even enjoyable.
She was exceptionally knowledgeable, responsive, and genuinely joyful to work with without ever being pushy. She patiently answered every question we had and never rushed our decision.
If you’re shopping for major appliances at the Frisco Lowe's, seek out Coco F - sales specialists like her are the reason we shop at Lowe's.”
“This Lowe's is one of the great ones in the DFW area. I was promptly and kinda greeted and thoroughly assisted efficiently by Humberto. The gentleman was a true delight to have been served by. Thank you for employing such an awesome employee!!!!!”
6:00 AM - 10:00 PM
5001 North Central Expy, Plano
Home Improvements
“I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.”
“I want to express my appreciation for Latrica at Home Depot, who provided exceptional service while processing my return. She was incredibly nice and made the return process a pleasant experience. Latrica's professionalism and friendliness are truly commendable. Thank you, Latrica, for your excellent service at Home Depot!”
“My go to Home Depot! They always have good customer service. Just today Michael helped me load up my concrete stones without being asked. Very friendly and professional!”
9AM - 6PM
2060 Couch Dr, McKinney
Home Improvements
“I bought a brand new boxed chandelier that is absolutely stunning for $20.00.They have so many options for lighting, huge savings. I am never disappointed in HFH.”
“I had an outstanding experience at Home Depot thanks to Christine and the manager, Blake\. I placed an online order, but it wasn’t completed correctly when I applied my coupon\. Instead of simply telling me there was nothing they could do, they both went above and beyond to resolve the issue\.
Christine was patient, knowledgeable, and genuinely committed to helping\. Blake stepped in and worked with her to make sure every eligible coupon was applied correctly\. They put in the extra effort to help me save money, and their dedication made all the difference\.
Excellent customer service like this is rare these days, where too many places seem to treat helping customers as an optional side quest\. Christine and Blake proved that professionalism, teamwork, and a positive attitude still exist\. I left the store happy, appreciated, and grateful for their outstanding support\.
Thank you, Christine and Blake, for making this such a pleasant experience\. Home Depot is lucky to have employees like you\!”
“I called the store today with a delivery question and was lucky enough to get Clint as the person who answered my call. He was knowledgeable and friendly and really helped to go above and beyond in answering my questions regarding a new gas oven I had just purchased. He really went out of his way to explain the process and assure me that I had everything I needed. Thank you Clint! It’s rare to get this kind of service anymore and I appreciate it greatly.”
“Jeremaia in Lumber really helped me find the piece of lumber I needed. He was so helpful and offered to carry the lumber to the front for me. Super polite and very friendly. What a great young man you have working at Lowe’s. I left happy because I got what I needed and The service was A+! Also, the refund desk Lady was super nice as well. (sales #:R S2929MAO 5205159 Trans 346534184 2/13/26) Good Job!”
6AM - 10PM
1515 N Central Expy N, McKinney
Home Improvements
“Koel was phenomenal!! The storms that hit Anna were destructive. I woke up to two areas of my fence completely blown apart. Koel was amazing and went above and beyond service. I walked into the store on the verge of tears, and walked out, completely satisfied, and laughing. They made a bad experience into an east fix. I also needed a drill, and Matthew came right over with a huge smile, offering his assistance. These two guys truly made a difference.”
“Went in for one thing and walked out with way more lol. One of the employees actually helped me find the exact drill bit instead of just pointing at an aisle. Checkout moved pretty fast too. Saved me a second trip so I cant really complain. Definitely coming back.”
“The man in the electrical and vidio ring went out of his way to actually get me the technical information I needed. He was slightly older but I really appreciate that.”
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“I want to THANK the return dept and the manager that helped me on afternoon of Aug 5th ( 3 gals that were so nice, I didn't get their names, dang it). They couldn't resolve my issue but were so very helpful on giving me the steps to take to try to resolve the problem. They were so helpful and truly wanted to help me out and the route they gave me worked! THANK YOU SO MUCH!”