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10AM - 6:30PM
1314 W McDermott Dr #175, Allen
Mobile Phones
“Great reps work here. They quickly helped with transferring a number over from a very outdated phone to a new one. Great to chat to as we waited for transferring info from one phone to another. Didn’t push but did inform of current promotions and very happy with said promotions.”
“Huge props to CJ, who has been very patient and also holding down the fort with at most 4 customers at the same time. He helped me out and got my service switched to Verizon without breaking a sweat. If I were the manager, I’d give him a bonus for that.”
“Waleed, the rep that took care of us, was outstanding -- kind, articulate, courteous, and he reliably knows his trade. He'll give solid advice and will find the best deal available for you. Highly recommended.”
“This store is amazing, especially Juan! I went there with my family because I was having trouble understanding my bill, and he took the time to explain everything to me. He also helped me save more than $75 a month and even got myself a brand new phone and an extra line for my son! I will be coming back to this store, even though it’s 35 minutes away from my house!”
“I had an excellent experience at Metro by T-Mobile! Shariq and Brandon were absolutely amazing. They were friendly, knowledgeable, and went above and beyond to make sure all my needs were met. Shariq was very funny and incredibly patient in explaining the options and ensured the process of upgrading my phone was smooth and hassle-free. It’s rare to find such a dedicated team that genuinely cares about their customers. Kudos to Shariq and Brandon for their hard work and outstanding service! Highly recommend this location to anyone looking for great products and even better customer service.”
“Staff here is amazing! Best location I’ve ever been to within AT&T. I definitely found my home store. Came in for nothing sales related and they haloed me resolve a billing isssue. Got on the phone with customer service with me and walked me through it all!”
“Very quick fix! Didn't have to wait long at all. I needed the glass replaced over my camera on my phone. They replaced it within 30 minutes. Awesome service! It was a reasonable price as well. Definitely will come back if I end up having the same problem.”
“Huge thanks to Brian for going above and beyond today! He helped me get the phone I needed quickly since this was something I relied on daily for work in sales at my company. He was incredibly patient and informative throughout the process, making sure everything was taken care of. Really appreciate the support!”
“Tyler, Gayle, and the other staff members were AMAZING! The store was immaculate and every team-member was kind, patient, courteous, and professional. I highly recommend!!”
Mobile Phones
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Mobile Phones
“Whit is a new friend! Very respectful in conduct and knowledgeable to his calling. The work was completed professionally and efficiently, and well before time. Well done!!”