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“Barney did a great job with my order and his prices were very reasonable! The ordering process was easy and the turn around time was fast. Will definitely be using him again.”
“The best secret little spot I ever found. I came across it and now I go there every time I have to mail something. There’s never a line. The guy is polite. He’s quick. He’s fast and he’s reasonable before finding him. I stopped into another pack and ship he was $10 more so when this guy told me the price, I said you just made yourself a brand new customer it gets old being ripped off by packing ship places definitely definitely go here.”
“I had a wonderful experience at The UPS Store in Twin Creeks Village. Jeffery was exceptionally kind, patient, and helpful. I couldn’t remember how to pull up my Amazon return barcode or where I had saved it, and he calmly helped me find everything and complete my returns without making me feel rushed. That kind of customer service truly makes a difference. I really appreciated his help and highly recommend this location!”
“GREAT REVIEW!! I stopped in here to buy some stamps, one day, since it's on my normal route. After my first visit, I realized that it would be my new go-to destination for all shipping needs (FedEx, UPS, USPS). Also, if you need a last-minute greeting card for any occasion, they've got you covered. I've been there about 3 times, and I'm a huge fan! My loyalty to them stems from their kindness, friendliness, and overall great customer service. I've dealt with Arian and Angie. Both of them are super sweet, while meeting all your needs. There is another gentleman there sometimes, but I don't know his name. He is also super friendly and very welcoming when you enter the store. :-)
If you need printing, shipping, stamps, notary services or even passport pics, this is your spot! Thank you Mr. Parcel for being so accommodating, helpful and always sending me out door with a smile!”
“Dashaun, Daeshawn and Ethan went above and beyond in making my project exactly what I needed it to be. I had to find a last minute printing center for a wedding order and someone referred me to FedEx Office after I saw how outrageous Staples prices were. Upon entering Dashaun was ready to help. I stressed that man out going back and forth on final touches, media type, colors, size and print quality and he met all my questions with clarifying answers. He took his time and made sure my order was not only right but worked my budget (it went over but the way he explained it made sure there were no surprises.) He is an exceptional gem. I had to come back for the pamphlet and that’s where I worked with Ethan he carried on the high standard of service that I experience with Deshaun. Ethan together with Daeshawn finalized my order and triple checked that everything was right before I left the store. The wedding had that final special touches thanks to them. Forever grateful!”
“My wife and I needed flyers printed for a conference at the hotel next door because we unexpectedly ran out during the day. We walked to UPS right before they closed knowing we were asking for the impossible. They were so helpful, our order was printed later that night. So helpful. The assistant manager and staff were all great.”
“Fast service and staff is friendly.
Rarely wait during peak times. Normally at least 2-3 on staff. They have a good inventory of supplies for packing, mailing, office, copying, etc. Full service and plenty of parking.”
“Just picked up an online order. This store has EXCELLENT customer service! Not only was the gentleman helping me wonderful, but I could overhear the cashier checking out customers, and he was so kind and helpful as well. Great store and staff!”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
“The most amazing group of people own and run this shipping service. They’re honest, reliable and very hardworking. They bend over backwards to ensure all transactions are done correctly and without issue. I trust them impeccably!”
“A went into this location today requesting my FedEx tracking number as due to extenuating circumstances I lost my receipt. The gentleman jumped right on the computer and reprinted it for me in 2 minutes. Thank you for great customer service that we’ve come to expect at Fed-Ex!”
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“I had a great experience at The UPS Store. The staff was extremely professional, helpful, and efficient. They took the time to explain my shipping options and made sure my package was handled with care. Excellent customer service and very quick turnaround!”