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“Print Parcel and Ship did such a great job. I needed help with the seating chart for my daughter's wedding at the last minute. Dakota helped me perfect it and it looked stunning. Very reasonably priced as well. Will use them again!”
“My experience here with James and Kelly were phenomenal. They not only greeted me upon entry which most places no longer do these days but they actually took me early for an appointment instead of making me come back. I appreciate both their professionalism and their smiling faces. If you need any service that they provide here at Parcel Pedia, I recommend you take care of it here!”
“Isabella here was awesome and super patient with us for the notary and print outs. Thank you so much. The entire store employees were great to be honest. Shout out to Isabella!!”
“A huge thank you to UPS for the outstanding customer service! I changed my mind about mailing a package, and the team was incredibly helpful in holding it before it was sent. I truly appreciate the professionalism, quick assistance, and willingness to help. It’s refreshing to experience customer service that goes above and beyond. The store manger (Ein), Romney,and other staff- thank you!!!
Thank you, UPS, for making the process so easy!”
“I go here to drop off my eBay orders and they've always been kind, helpful and easy to deal with. Never takes longer than 5 mins as long as they aren't busy which I've never really seen except for one time. It's much more painless to go here than dealing with UPS/USPS.”
“Brad and Olivia provided exceptional service from start to finish. They were incredibly helpful, answered every question I had, and made sure everything was handled with the utmost care and attention to detail. You can genuinely tell they take pride in providing great customer service and making sure their customers have a positive experience.
I really appreciate how professional, friendly, and thorough they were throughout the entire process. Brad and Olivia are a great representation of what customer service should look like. I highly recommend this UPS location and will absolutely be coming back!”
“They were so incredibly kind and helpful! They went above and beyond to solve an issue for me, and I am so appreciative of the care and concern they showed throughout the process.”
“Excellent Service
I had a wonderful experience at this UPS Store. The employee was very friendly, professional, and helpful. She was patient, knowledgeable, and made the whole process quick and easy. Her positive attitude and excellent customer service really stood out. Thank you for providing such great service!”
“Hello,
I visited your establishment on August 10-11, 2026, to share my positive experience with your remarkable staff, especially Andrew and James, who were exceedingly accommodating. The customer service was beyond my expectations, starting from the unloading of my vehicle until the shredding of crates filled with paperwork. Both individuals exhibited exceptional patience, which significantly reduced our time spent shredding piles of documents. I genuinely value your outstanding customer service once more.
Dr. Carrie D. Ali”
7AM - 10PM
3030 Main St, Frisco
Shipping Centers
“My 7 year old said I needed to leave FedEx a 5 star review. So here I am. But, on a serious note, this location has always been awesome. Ryan, Dennis, D&D (I don't know his name but in my head gave him that nickname cause he plays D&D lol) and the rest of the crew are all friendly and great at their job. And most importantly to me, FedEx has about a 99%.5% success rate with getting my packages delivered on time and undamaged. (I ship a LOT).Keep up the good work guys!”
“George and Brent were extremely helpful. Their knowledge, skill, and integrity made our day. Thank you Sirs! I needed multiple documents copied, notarized and/or witnessed. The three members of staff on duty made this challenging task for me, quite easy. I appreciate their assistance very much.”
“Shout out to Gabriel who saved the day with his patience during fingerprinting with sweaty palms on a very hot 100* day. Going above and beyond seem like his nature and countenance like the messenger angel of God — Gabriel.
Thank you Gabriel for being so nice and patient.”
“I had to ship a return and Shay was thoroughly helpful, went above and beyond in taking care of my needs. She was kind enough to print my label, tape the package and was informative throughout the process while also addressing other customers. Appreciate the professionalism and for being helpful beyond her duty. Thanks for the amazing customer experience!”
“Big shout out to BK for handling the huge almost 400 page print project for me. The whole staff in there are always friendly and welcoming to each guest that walks in the door.”
8AM - 10PM
7255 Coit Rd, Frisco
Shipping Centers
“They made a 'opps' yet currected it with speed and no charge. I would come again. This oops learning curve will not happen again. Great attiude during the fix. THANKS”
“Selina at UPS is fantastic! She is always very efficient and extremely helpful. She made the whole process quick and stress-free, and went out of her way to ensure everything was handled properly. Great customer service—thank you, Selina!”
“I go here a lot for printer paper, misc supplies, and love the ability to put documents, etc in the locked shredded bins myself, especially when we have a lot of various types of documents to shred, it's reasonably priced, and the staff is alwats personable and friendly.”
“It was my first time but I had to be redirected to the real store because I needed a barcode. The people there were very nice and directed me to where I needed to go”
“I visit this store almost every week to take care of shipping needs, mailbox, Amazon returns, and notary services. They have the fastest and friendliest service, thanks to Desiree and Tracy!”
“I always go to this location for my printouts. Really good pricing at the self-service printers. Plus, super friendly staff if anything goes wrong. And their paper trimmer is always reliable.”
“Tell your trucks to stop driving in my yard please. This happens consistently.UPDATE: Contacted fedex through twitter help and they got with me quickly and talked to the driver about it.”
“I literally just left this location and by far everyone here was welcoming and friendly and was so willing to help even if they weren’t at a register. I want to give a special thank you for Nolan for being so kind and helping me. Again thank you.”
“I had a frustrating experience at this location on Saturday, January 10th, while trying to mail a package. However, I am writing this review specifically to highlight the store manager, Ms.Bobbi.
I emailed her the same day, and she got back to me first thing Monday morning. She truly listened to my concerns and assured me she would address the situation with her team. Ms. Bobbi is an absolute gem—she provides excellent customer service and is such a kind, beautiful soul. To be honest, she is the only reason I continue to use this specific UPS Store. Thank you, Ms. Bobbi, for your professionalism and for making things right.”
10AM - 6PM
1555 US Hwy 380 Ste 500, Frisco
Shipping Centers
“Outstanding service! Ashley, the store manager, is truly the nicest human being I have met in a long time.
I came in with hundreds of documents to print, and the self-service printer was incredibly difficult to use, requiring me to print them one by one. To make matters worse, the machine ended up crashing on me mid-job. I was feeling so overwhelmed, but Ashley stepped in and completely saved the day.
She took matters into her own hands, personally helped me get everything printed, and made all the copies I needed. I cannot appreciate her enough for her patience, kindness, and incredible work ethic. I wish her nothing but the absolute best — she deserves all the good things in life! If you go to this location, Ashley is the absolute best.”
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“Return process was super easy & they were very nice & friendly when I came in. They taped up the box and the label for me. Highly recommend if you want an easy experience.”