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“Had a great experience at UPS shipping three packages to different locations. They were so helpful. The UPS and Craig came in and helped ensure that we got everything on the truck. Still nice to see that people are willing to work hard these days.”
“My experience here with James and Kelly were phenomenal. They not only greeted me upon entry which most places no longer do these days but they actually took me early for an appointment instead of making me come back. I appreciate both their professionalism and their smiling faces. If you need any service that they provide here at Parcel Pedia, I recommend you take care of it here!”
“This location of UPS is very good. The staff is super friendly and helpful. They treat everyone with a smile. They are very quick and efficient too. Love going here.”
“Luis was awesome! Our box was a bit too big for what we had in it. He went the extra mile and cut our box down to fit what we needed! The little details matter and he is a great employee! I would recommend this place for anyone looking to ship anything out. Keep up the great work!”
“I go here to drop off my eBay orders and they've always been kind, helpful and easy to deal with. Never takes longer than 5 mins as long as they aren't busy which I've never really seen except for one time. It's much more painless to go here than dealing with UPS/USPS.”
“I came here twice, first time a lady in glasses with curly hair I believe her name is shanelle helped me and second Time Chris helped me. Both OUTSTANDING. No only with the services but the way they treated me, their smile, their energy, the willingness to help me beyond their duties. I had so many questions, didn’t understand how to do certain things they never made me feel dumb, they were so kind and patient. Thank you guys. You are so so amazing more than employees, just amazing human beings. I really hope you get to see this ♥️ Stephanie.”
“Brad was so knowledgeable and amazing. His Tetris skills are on point and he provided truly white glove service. If I could give more than 5 stars I certainly would.”
“I recently visited The UPS Store to ship a package and had a good experience overall. The staff was friendly, professional, and helped me choose the best shipping option for my needs. The store was clean, organized, and the process was quick. I also appreciated that they offer additional services like printing, notary, and mailbox rentals.”
8:30AM - 6:30PM
5999 Custer Rd Ste 110, Frisco
Shipping Centers
“Extremely helpful! I use this location to print and ship to numerous locations around the country. James, Andrew and the entire team go out of their way to ensure everything exceeds my expectations.
Thank you for all you do!”
7AM - 10PM
3030 Main St, Frisco
Shipping Centers
“My 7 year old said I needed to leave FedEx a 5 star review. So here I am. But, on a serious note, this location has always been awesome. Ryan, Dennis, D&D (I don't know his name but in my head gave him that nickname cause he plays D&D lol) and the rest of the crew are all friendly and great at their job. And most importantly to me, FedEx has about a 99%.5% success rate with getting my packages delivered on time and undamaged. (I ship a LOT).Keep up the good work guys!”
“I had an outstanding experience at the UPS Store thanks to two employees who truly went above and beyond. From the moment I walked in, they were professional, friendly, and incredibly helpful. They handled my shipment quickly and carefully, answered all my questions with patience, and made the entire process stress-free.
It’s rare to find someone who genuinely cares about customer service the way they do. Their positive attitude, attention to detail, and willingness to help made a huge difference. These employees are true assets to the UPS Store and absolutely deserves recognition for their hard work and dedication.
I’ll definitely be coming back because of the exceptional service I received. Thank you for making my day easier!
Rosie and Domenica, thank you for your kindness and professionalism.
Jackie”
“I have had a mailbox box at this UPS Store for several years, and always had a good experience with this store. Gabe the Mgr. does a fantastic job training the new employees, who always say hello when people enter the store, and the franchise owner is periodically in the store working hard to make sure things are running smoothly. If you are looking for an extra Mailbox for your Small Business, need Copies, Notary Services or Mailing a Package, give this store a chance, they won't disappoint you.”
“I had to ship a return and Shay was thoroughly helpful, went above and beyond in taking care of my needs. She was kind enough to print my label, tape the package and was informative throughout the process while also addressing other customers. Appreciate the professionalism and for being helpful beyond her duty. Thanks for the amazing customer experience!”
“Big shout out to BK for handling the huge almost 400 page print project for me. The whole staff in there are always friendly and welcoming to each guest that walks in the door.”
7AM - 10PM
7255 Coit Rd, Frisco
Shipping Centers
“They made a 'opps' yet currected it with speed and no charge. I would come again. This oops learning curve will not happen again. Great attiude during the fix. THANKS”
8AM - 6:30PM
4341 PGA Pkwy, Frisco
Shipping Centers
“Selina at UPS is fantastic! She is always very efficient and extremely helpful. She made the whole process quick and stress-free, and went out of her way to ensure everything was handled properly. Great customer service—thank you, Selina!”
“It was my first time but I had to be redirected to the real store because I needed a barcode. The people there were very nice and directed me to where I needed to go”
8:30AM - 6:30PM
5729 Lebanon Rd Ste 144, Frisco
Shipping Centers
“I visit this store almost every week to take care of shipping needs, mailbox, Amazon returns, and notary services. They have the fastest and friendliest service, thanks to Desiree and Tracy!”
“I had to arrange for the packing and shipping of an odd item remotely. Steven at FedEx was instrumental in arranging special packaging and superb service. He helped to sort out account details, went above and beyond to accommodate special requests, and made sure the process proceeded smoothly. Personable and professional - highly recommended. Thank you.”
“Laya was incredibly helpful! I came in 45 minutes before closing, and even though she was constantly busy with other customers, she took the time to kindly help me find exactly what I needed in printing my gift certificates asap. Great service!”
“Tell your trucks to stop driving in my yard please. This happens consistently.UPDATE: Contacted fedex through twitter help and they got with me quickly and talked to the driver about it.”
“I literally just left this location and by far everyone here was welcoming and friendly and was so willing to help even if they weren’t at a register. I want to give a special thank you for Nolan for being so kind and helping me. Again thank you.”
8:30AM - 6:30PM
5605 FM 423 Ste 500, Frisco
Shipping Centers
“I had a frustrating experience at this location on Saturday, January 10th, while trying to mail a package. However, I am writing this review specifically to highlight the store manager, Ms.Bobbi.
I emailed her the same day, and she got back to me first thing Monday morning. She truly listened to my concerns and assured me she would address the situation with her team. Ms. Bobbi is an absolute gem—she provides excellent customer service and is such a kind, beautiful soul. To be honest, she is the only reason I continue to use this specific UPS Store. Thank you, Ms. Bobbi, for your professionalism and for making things right.”
“Outstanding service! Ashley, the store manager, is truly the nicest human being I have met in a long time.
I came in with hundreds of documents to print, and the self-service printer was incredibly difficult to use, requiring me to print them one by one. To make matters worse, the machine ended up crashing on me mid-job. I was feeling so overwhelmed, but Ashley stepped in and completely saved the day.
She took matters into her own hands, personally helped me get everything printed, and made all the copies I needed. I cannot appreciate her enough for her patience, kindness, and incredible work ethic. I wish her nothing but the absolute best — she deserves all the good things in life! If you go to this location, Ashley is the absolute best.”
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“Print Parcel and Ship did such a great job. I needed help with the seating chart for my daughter's wedding at the last minute. Dakota helped me perfect it and it looked stunning. Very reasonably priced as well. Will use them again!”