I waited over an hour for service. I got help 10 minutes before closing. I watched 2 people get done with their customers and walk out while I was still waiting. I gave a 4 instead of a 1 because Marcus, the associate who ultimately helped me, was very helpful and efficient. He stayed after closing to wait on me.
November 2023
Eduardo was absolutely amazing! He helped me with every request I had with first net and my new iPhone 15 pro. He was patient and knowledgeable! I definitely appreciate all the help with resolving every issue I had! Definitely recommend seeing Eduardo if you have any problem at all
November 2023
My phone overheated and was not repairable. It had been a long, frustrating day and Julie was my AT&T rep. She was so kind and stayed late to help that evening. She made getting a new phone quick and easy. Thank you!