Classic Collision, established in 1983 in Austin, TX, is dedicated to providing quality service with integrity and honesty. With over 40 years of experience, the business prioritizes customer satisfaction and aims to make the auto body repair process as easy and stress-free as possible. The team, including notable service advisor Chisholm Beasley, is known for exceptional customer service, treating clients like VIPs and ensuring clear communication throughout the repair process. Customers consistently praise the professionalism and attention to detail exhibited by the staff, particularly highlighting the efforts of Jessica, who keeps clients informed and confident about their vehicle repairs. The shop itself is clean and welcoming, with a pleasant atmosphere that makes waiting comfortable. While most reviews reflect positive experiences with speedy repairs and fair dealings, some feedback indicates occasional oversights in repairs and the importance of thoroughness. Overall, Classic Collision has earned a strong reputation for its high-quality work and commitment to customer care, making it a trusted choice for anyone in need of collision repairs.
These guys try with customer service but actual repairs are not good. Had to come back for fixes they should have caught with a quality process to begin with.
December 2024
I took my car here because of an issue with the rear gate. Fantastic customer service, they really did a great job of helping me with my issue. Speedy repairs and fair dealing. Can’t recommend them enough.
December 2024
Chisholm was very nice but they didn’t do a very thorough fix of my car. They also left tools in my backseat which I had to make another trip over to the shop for.
