Austin Subaru is dedicated to exceeding customer expectations during the vehicle purchasing process. With a reputation as Texas's largest supplier of pre-owned Subarus and official Subaru parts, the dealership prides itself on its expert team, which includes the #2 Subaru mechanic in the nation. Customers appreciate the professionalism and helpfulness of the staff, particularly in service, where team members like Ariel and Travis have received high praise for their communication and project management skills. While many customers have experienced seamless service, some have noted longer wait times for appointments, with one customer mentioning a two-hour wait for a routine service. However, the quality of work has consistently been described as impeccable. Joseph and Jacob Mathews are also highlighted for their assistance, ensuring that customers feel supported throughout their visits. Additionally, Austin Subaru is a proud partner of Austin Pets Alive!, contributing to the community's no-kill status. Overall, Austin Subaru is recognized for its commitment to customer service and satisfaction.
What a lovely car buying experience! We worked with Mia who was very kind, knowledgeable and respectful or our time and budget. Love my new crosstrek hybrid 😊
August 2026
Always very professional, friendly and helpful!
Love how this dealership involves itself with community and charities ❤
August 2026
Standard service needed for my 2025 vehicle. Worked in the lobby as I waited. Everything was clearly explained. Great service.
