Express provides excellent customer service, with employees who are friendly, helpful, and professional. Staff go above and beyond, assisting customers to find items from the website, helping with rewards, and offering genuine care. The manager is super helpful with a sunny disposition, helping to find the right items and matching online prices. The store offers excellent and appropriate clothing, including Express jeans and high-waisted pants in pastel colors. Currently, 40% of just about everything in store is on sale. While past reviews noted poor service with attitude and impatience, recent visits show much nicer employees, suggesting positive changes. It is a favorite brand for many.
Daniel at the Express store in Barton Creek Square was great. He was friendly, helpful, and helped us find some great deals on dress pants. Thanks for the excellent service!
September 2025
Our associate David helped us out with finding sizes and called us when the size we wanted became available, excellent service!
August 2024
Thanks to Amare for the awesome customer service today!!!! 5 star!!!!!
