Firestone Complete Auto Care, located at 7806 Northcross Dr. in Austin, TX, has been helping customers since 1926 with a variety of vehicle needs, from maintenance to repairs and tire sales. Many reviews highlight the quick and efficient service provided, with customers appreciating how the team handles urgent issues, such as unexpected car troubles. One customer mentioned having a grinding noise fixed within an hour, while another praised the prompt repair of a cracked radiator, which allowed them to travel on schedule. The staff is described as cheerful, helpful, and professional, creating a welcoming atmosphere for all customers, including those who might feel uneasy in other situations. However, some reviews noted mixed experiences with individual staff members, with one mentioning rudeness from a specific employee. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable services, making it a trusted choice for residents in Austin. Customers are encouraged to schedule appointments online or visit the shop to experience the comprehensive auto care services available.
Victor can be awfully rude. Anna and everyone else there are super chill. Wouldn’t get any service done here but they’re okay for their lifetime alignment.
March 2025
Lifesavers! We are from out of state and our car suddenly had a severe grinding noise. They got us in quickly, diagnosed, and fixed the issue within an hour, when our places told us it would be days before they could get us in.
February 2025
Thank you to Firestone for being a safe place for a woman with a flat tire to pull in and get air! Before I found these helpers, I had stopped at a sketchy gas station and felt very uncomfortable! Thanks again!🌸
