Firestone Complete Auto Care in Austin, TX has built a strong reputation for providing reliable and friendly auto care services since 1926. Customers appreciate the professional and relaxed atmosphere, with staff who keep them informed throughout the repair process and answer questions patiently. Many reviews highlight the excellent customer service, noting that there is no pressure to purchase unnecessary items and that staff are upfront and kind, which helps ease stressful situations. The manager, Rhone Blanton, is frequently praised for his friendliness and helpfulness, making customers feel comfortable even without appointments, including on Sundays. The shop offers a wide range of services, such as oil changes, brake inspections, tire sales, and repairs, including wheel alignments and engine work. While most services are performed efficiently and satisfactorily, some customers mention that wheel alignments can sometimes be rushed and may not always be perfect. Many customers are willing to travel from nearby areas like Bastrop to visit this location because of the quality of care they receive. Overall, Firestone in Austin is seen as a trustworthy place that provides honest, quality auto care with a focus on customer satisfaction.
I went in late afternoon and your manager Math was so nice and very professional , i asked him to treat me if i was his mother and well he did that and more very kind and respectful thank you Firestone for having such a wonderful employee keep the awesome work thank you.
March 2026
This shop is very well run. A kind man by the name of Chase was very patient and got things moving along even though their shop seemed very full and busy already. Thank you again
March 2026
This place has come amazing staff , and does a great job … Would recommend to go this Firestone ..
