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“Mariii helped me a lot !! I’ve been in that store a couple of times and I only like to come to her because she really knows what she is doing !! She deserves a raise !!!”
“I have to say I'm completely amazed at the level of service Angelo displayed. It's the 1st time since having Verizon that I left feeling well taken care, and he took the time to listen to my needs and wants. He explained everything down to each detail and went above and beyond to make sure I was well informed and happy. I will be sure to always go to him for my phone needs.”
“Leo & Kaela did an amazing job on our install. I highly recommend Telco Data for all your phone and networking needs and I will never use anybody else. Thanks again.”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“I can’t remember if it was Joe or Josh but the person that helped me was so kind and helpful! I was in and out of there in 30min with a new phone…. Thank you Joe or Josh!”
“Went to the Belterra store because my Sim card stopped working. I was dreading going because going to t-mobile is usually such a miserable experience. I was greeted by Amber, Angelica and Rene who were all so kind and welcoming. They fixed my phone and made my day! By far the best t-mobile experience ever!”
“My mom and I recently visited Verizon, and we needed a Spanish-speaking representative since my mom only speaks Spanish. Thankfully, we were assisted by Sarai, a wonderful Verizon employee who went above and beyond to help us. We were there to transfer a phone number from another company to Verizon, and Sarai was incredibly helpful and patient throughout the entire process. She explained everything clearly and made sure we felt comfortable every step of the way. Her kindness and professionalism really stood out, and we couldn’t be more grateful for her support. Sarai is truly an exceptional member of the Verizon team, and we left very impressed with her dedication and care.”
“I worked with Brooke to get my Wifi router delivery issues worked out. She was on her game, knowledgeable, and patient, and I appreciated her dedication to customer care. Even as frustrated as I have been with my situation, my interactions with her were a high point of my day. Per usual, the representatives at this location are on their game.”
“We have a law firm in South Austin. E-tech has always provided us with PROMPT and EXCEPTIONAL Service. I feel very comfortable calling and having them troubleshoot our systemic issues as they arise. Their IT Team resolves the problem quickly if it originates in-house. The IT Team is very professional and kind especially Isaac and Chris. We have had almost three years of stellar service and support. I, without reservation, recommend E-tech Network Solutions.”
“I can tell you that Orlando is the best help you could ask for, it helped me and my family greatly save money and get the phones we wanted. I am impatiently waiting for the WIFI to be available at my address so I can return to Orlando to activate it. 5 stars, great service!”
“I want to give a shout out to Kayleen and Luis. Kayleen helped me select the phone and helped to set it up. She was very patient with me since I was using a 3G phone...lol And I still had a few questions a week or more later and Luis (very courteous and kind also) helped me as well. I have found videos on youtube since for the particular phone I bought so, even if I am very limited with technology, I can still learn! As a retired teacher, i know there is no shame in not knowing something....especially if you ask for help if you need it.”
“We want to thank the staff at T-Mobile for doing an amazing job helping us with our services, very patient and knowledgeable. Especially Chris.We are pleased. They had so many people in there but did a good job getting to everyone.”
“Roberto went above and beyond for me today. Spent over an hour helping me with an issue that did not benefit their store directly. I will be coming here with anything cell related from now on!”
“Walked in and the man behind the counter didn't speak English. He called someone and I was able to talk to him on the phone. He was on his way back so I waited for him. Both men were very nice and helpful. My phone couldn't be fixed so I to had to buy a new one which I had planned to do anyway. Recommend them.”
“I forgot his name but the ginger guy with a beard and glasses was very helpful when he didn't even have to be.My mother-in-law's iphone 13 froze and I didn't know what to do and he helped out and was very patient with her although she was a bit frantic.He also clearly answered my questions about a cellphone and made suggestions too.Thank you!”
“They have cool employee, quick and helpful. I am giving 5 star because the employee restored my Google account which I was searching for 5 years and transferred all the information from my lost phone. I recommend this Boost Store.”
“Super helpful and kind manager and specialists! I had trouble with upgrading my phone on my end, but they were understanding and very patient on both of my visits.”
“Awesome experience, the mobile expert Braedon has excellent customer service! I mean the best, was good to me and my son, didn't just treat me like a customer. Didn't force anything, just recommended and helped me every step of the way!”
“I had a wonderful experience upgrading my phone! I visited a different location and was greeted with stares & a 45 minute wait. Drove myself over to this location and they saw me right away! I believe the person who assisted me was Becky, she was wonderful. She has a new hire, Jonathan, shadowing her and they both went above and beyond to make sure I was set to go! The other employees were very kind as well.”
“Came to the store yesterday and just had the most amazing experience with the sales rep there! I believe the young mans name was Fabricio. I had the worst experience with my old provider and switched to T-Mobile. Was having some difficulties getting things set up and working with my phone and he made everything so quick and easy! Very kind man. Will definitely be going back to this location anytime I’m having trouble.”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“I purchased my new iPhone at Verizon, good experience and Service. I returned to turn in my old phone, being old I needed to use the restroom, but was denied. I had to hurry out and return home. Return later in the week two turn in my old phone. Not a particularly good experience. Otherwise overall a relatively good experience for start. This is the best dictation to typing I have ever seen? for start equals4stars??”
“Excellent staff. Wasn't able to help as their phone support were idiots and barely understood English but the "in-store" employees far exceeded my expectations”
“It took me a while but I finally got in contact with a wonderful and patient tech. Russell helped me and I would like to thank him. Just wish we could contact someone at night.”
“Every GenX'er's dream. After trying to log in to pay my bill, but being locked out of my online account, these guys were able to take my payment and reset my pin, all without making me feel like an idiot. Would definitely recommend”
“Long story short, we have been sent from store to store just because some system errors with such bad services from other stores.
Charlemage took us in so welcoming, assisted us all the way through the error, explained what happened, even helped us packing up our deferred trade-in phone! Thank you very much! Best customer service I ever had at T-Mobile hands down!”
“Awesome, friendly and helpful staff!
I went in yesterday to upgrade my phone for my birthday. Omar, the person helping me, and the manager Shane were so nice and helped me get the exact phone I wanted, as well as recommending a promo I was elligible for to get a new watch as well! The staff was extremely kind, energetic and professional. They answered all my questions with ease and I had an overall fantastic time. I highly recommend this location and commend everyone who works there. Thanks for making my bday gift to myself even better!”
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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”