Lawson Tire & Automotive is highly regarded for its honest, transparent, and caring service. Customers appreciate their clear communication on issues, pricing, and timelines, often calling ahead to check how busy they are. The team is known for providing options and genuinely caring about customers' needs without trying to upsell unnecessary services. They frequently recommend other trusted shops when they cannot perform certain repairs, demonstrating integrity. The staff spends extra effort to ensure customers feel valued and confident in their vehicle care. They have been trusted for many years, with some customers mentioning over 20 years of loyalty. The mechanics are seen as trustworthy and honest, often providing second opinions that help customers avoid unnecessary costs. They handle a range of services, from brake checks and oil changes to more complex repairs, always aiming to deliver quality work at reasonable prices. Customers also appreciate the friendly atmosphere, noting that even waiting can be enjoyable, with amenities like arcade machines. Whether driving in from outside central Austin or nearby, clients consistently recommend Lawson Tire & Automotive as their go-to place for vehicle maintenance and repairs, praising their reliability and excellent customer service.
Honestly Lawson's deserves a 10/5 stars. They're just that good. Absolutely reliable, efficient, honest, never patronizing. Don't take your car anywhere else. Lawson's every time.
August 2024
Great shop to take your vehicle! Scott is awesome and the whole team is great! Won’t over charge you!
July 2024
Lawson is where I go. I trust them with my Tacoma for all needs year after year.
