This Maund Imports location has closed

6900 Burnet Rd, Austin TX 78757

About Maund Imports

Maund Imports receives reviews highlighting both excellent customer service and some recent service department challenges. Customers praise the amazing, awesome, and solid staff, noting their responsiveness, professionalism, and great communication. The sales process is described as the fastest and smoothest experience, with concierge-level service that makes customers feel valued. Multiple reviewers state they have purchased more than one vehicle and plan to return. Feedback on the service department is mixed. Positive notes mention quick service, excellent customer service, and great quality work that leaves vehicles in optimal condition. Staff are communicative and professional from start to finish. However, a recent experience points to a changed service model that some find less than ideal. There can be a long wait for appointments and confusion, as appointments are now only for discussions with an advisor, not for the actual service work itself, which operates on a first-come, first-served basis. Customers recommend the dealership communicate better and honor appointments. The waiting room is currently being remodeled.