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“This company responded to an issue with the oxygen compressor in a timely manner and replaced a defective machine. The technician, Judson was efficient, professional, and friendly.”
“My experience today with Tedo was absolutely great! I felt heard and learned exactly what to expect from my CPAP machine. All the do's and don'ts was extremely helpful. Thanks Tedo, you told me you would help me with all my CPAP needs for better health, sleep and the benefits of getting important rest. You deserve a pay raise!”
“Great customer service by Armando C. always very gentle and ready to help when you don’t understand anything. 5 starts for being a great company and great employees like Armando”
9AM - 5PM
2900 W Anderson Ln., Austin
Medical Supplies
“Without a doubt the staff here are the most knowledgable, educated and dedicated staff I have encountered. They also have a connection to spirit , kindness and loving caring for their clients.
The inventory of power wheel chairs and scooters is vast and complete. They have lifts to get you out of bed if needed. A large inventory of recliners is also present. I've only just touched on the high points, go see for yourselves.”
“I completed a build-out and move of my existing dental office over the past year. Hewitt just gets better and better. I was able to discuss very specific needs for my custom build-out, and they were very attentive to details. Some of these details include: moving existing units and chairs. Adding a new chair. Connecting my new assisting suction and air and water syringes. Installing touchless lights. Moving existing x-ray equipment. Adding new x-ray equipment. Completing the required EPE testing. Correcting placement of the water bottles so that the units can operate correctly. Much of the work was able to be completed in advance of the move, as all the new equipment was able to be done beforehand. The move was completed over a long weekend, and by Monday, we had enough things operational that we could carry on with our dentistry. There was of course follow-up to improve things, but, the compressor and vacuum suction units were up and running. They also added a wall switch for these that is very nice, and completes the look/feel. The cost of the move and all the new equipment was within the budget we agreed upon, and revised ahead of times. Any time you are working on a complex project there will be updates and revisions. They were extremely efficient in updating quotes and getting things back to us for this. Thank you.”
8:30AM - 5:30PM
14101 Hwy 290 Suite 2000C, Austin
Medical Supplies
“I recently worked with Tyron to choose the right at‑home spa table, and he made the entire experience easy and informative. He walked me through the benefits of each option and gave me a helpful comparison of different models. His expertise and the company’s reputation made my decision to go with Massage Tools an easy one. I can’t wait for my table to arrive and start using it. Thanks again for all your help.”
“Toren was absolutely a blessing to deliver and introduce me to my new wheelchair. He demonstrated everything about the operation of the chair without the rush that so many others put the elderly through. I thank God and you all for sending Toren out to our home. I will forever enjoy my new wheelchair.
Thank you kindly”
“I have received this order, however I need to return it because it will not read my home oxygen concentrators as they only go to 5 liters. I would like to know if the machines are accurate…
Tell me how to return it to you or exchange it for one that will work..
Thank you for your help.
Laura Hand”
“Excellent customer service. I walked in without an appointment and I was pleasantly surprised by the knowledge and experience of Elizabeth Knowlton and Alex. Elizabeth was able to find the appropriate DME for us and to explain very well how to use it.Deserved 6 stars but I can only give her 5.”
“So far I called talked to an agent and got my matter heard and addressed . To the next step waiting to hear from a representative and order my supplies . Very pleased with their service hope the product is the same.”
8:30AM - 5:30PM
8222 N Lamar Blvd Suite D29, Austin
Medical Supplies
“Cecily was excellent in every aspect. She took the time to walk me through the process with the utmost detail and patience with my questions. She was helpful answering all of my questions and allowing me to try various masks, and in walking me through the ResMed Air 11. I highly recommend going through Cecily and THM, Inc.”
1 - 4:30PM 9:30AM - 12PM
937 Reinli St Ste 26, Austin
Medical Supplies
“"Amazing service
- The staff is friendly and attentive.
- They really listen to your needs.
- They handle things efficiently"”
“The staff were helpful and demonstrated the product clearly, and overall service was good. However, the compression stocking was stretched over the staff member’s arm before being sold. For a medical-grade garment at this price point, I would have preferred a designated demo item and unopened packaging. That would feel more professional.”
“Vital Sleep went out of their way to accommodate me when my physician was going to charge me $1,500 for a sleep study. The ability to work with them to pay out of pocket saved me almost $1,300 and their customer service could not have been better. This is a supportive and responsive organization that my husband is now also going to use for his sleep study. Highly recommend because they truly care! Thank you so much, Vital Sleep!”
“I am so grateful to the Manager Rene the consult team member Kay and front desk Samantha at Lincare of Austin . My daughter has been needing her bi-pap for literally 6 months or longer due to her Dr not providing needed information to complete the process. This team at Lincare saw my persistence answered my prayers. My daughter is now receiving the oxygen care needed to function as normal as possible due to the genuine care from Rene and Kay. Thank you ladies for kind hearts to give quality of life back to those in need. I recommend any one who has any O2,needs to definetly use Lincare of Austin Crosspark location.”
“We were here for a Tattoo guest spot and ran out of a few items. My husband and I came in and the counter assistant with the pretty blue hair (wish I would have gotten a name for this review) was instantly super helpful and got us everything we needed within a few minutes. Was super thrilled they had everything we needed. Thanks so much again for the quick efficient service!”
“Excellent support in obtaining a new PAP machine and ensuring coverage by Medicare (previous machine was failing and was covered by private insurance). Special thanks to Jenn and Michelle!”
1 - 4PM 9AM - 12PM
8200 Cameron Rd STE B162, Austin
Medical Supplies
“Good friendly service. Closed daily 12pm-1pm. I come in once a year so I always forget they close for lunchtime. But always have a great attitude when I come in.
HOURS M-F:
Opens 9am-12pm
Closed 12pm-1pm
Opens back up at 1pm-4pm”
8:30AM - 2:30PM
2601 Mc Hale Ct #130, Austin
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“We came in to buy a pair of scrubs and a scrub jacket, and Ale took such good care of us! She immediately understood what I needed, found a great scrub jacket (that was 50% off) and pair of scrubs that was what I was looking for, and gave us a great deal. I really wanted to shout her out and her wonderful, warm and attentive service!”