Metro by T-Mobile at 8801 Research Blvd Ste 106 offers excellent prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff for their quick and professional service, even when the store is closing. Many appreciate the assistance with paying bills, switching phones, and getting affordable options, often mentioning that there are no activation fees, which saves money. The staff members are described as courteous, super friendly, and genuinely caring, making every visit a positive experience. Customers highlight the down-to-earth customer service, noting it as some of the best they've received in Texas. Overall, the store provides a welcoming environment with knowledgeable employees who go out of their way to help, making it a highly recommended location for prepaid plans and phones.
The staff at this location was courteous and worked quickly to get me activated even though the store was about to close. I received polite and professional assistance and was able to achieve my goal of switching. Also there was no activation fee to switch put money back in my pocket. Thank you so much.
January 2025
Tania here at this store helped me out with paying my bills and getting me tablets much appreciated super friendly and super helpful I recommend this store greatly
January 2025
Went to MetroPCS the week after Xmas I broke my phone on Xmas Eve and it was beyond repair and I didnt have a lot of money and the employees that were working that day were so nice and worked with me.on get a phone that I could afford and I am so appreciative so Thank You Metro PCS
