Metro by T-Mobile at 9515 N Lamar Blvd Ste 174 offers prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. While some customers praise the excellent service from staff members like Maria and Fernanda, noting their patience and helpfulness, others express concerns about the training of customer service staff and a lack of communication regarding promotions. Overall, the store has potential with friendly staff and good phone options, but improvements in customer service training and inventory are suggested. Customers can call (512) 535-4259 for more information or visit the store.
I came in today with my elderly dad to get his phone fixed. It had a virus and was beyond repair. Jesse helped us, and got him a new phone & number. He was so patient with us while being very fast and efficient because he was there all by himself, and it was super busy. Amazing service!!!!
September 2024
Just went in and Jesse helped me not only get a new phone but helped me transfer everything and he was just amazing.i recommend stopping by this location.
August 2024
Mohammed the representative here is AMAZING 10 star Service
