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November 2023
Ease of check in. Excellent vehicle from executive aisle. Only drawback was I added my son as a driver at the exit booth. I was told he would be free since I am an Emerald member. I was charged $60. Please refund this expense to my credit card.
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November 2023
Was charged mileage when should not been. Cancelled a pickup at different location because the rep at Austin airport told me it was unlimited and I did not need to switch cars at San Antonio airport. Only credited me back portion of the miles. Got to see if hertz will match my status.
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November 2023
Rented a vehicle for a cross country trip. They made the whole experience super easy! Reserved online, picked up car without issues. Great car, ran great. Turn in at end of trip. No hassles, no worries! Will rent again!
