Old Navy in Austin, TX, offers a wide range of clothing for the entire family, including trendy maternity wear, stylish options for women, men, and children. The store is well-stocked with fall apparel, although some customers noted a lack of specific items like lightweight flannels during hot weather. The location is clean and spacious, featuring a variety of beautiful pieces. Customers have reported positive experiences with friendly staff, especially during online order exchanges. However, shoppers should be cautious about checking prices, as some discounts may not be applied at checkout. Additionally, the fitting room lockers may close earlier than the store, which can be frustrating for those wanting to try on clothes. Overall, Old Navy provides a convenient shopping experience with in-store pickup for online orders.