Pep Boys Auto Service & Tire Shop in Austin, TX, is known for its honesty and reliability in auto care. Customers have praised the affordable services and the expertise of the certified technicians, who handle everything from tire replacement and oil changes to brake repairs and inspections. The shop specializes in servicing various vehicles, including hybrids and electric cars, and is committed to keeping customers safely on the road. While many appreciate the professional and caring staff, some reviews mention concerns about long wait times and the cleanliness of facilities. Despite these issues, the positive experiences and dedication of the team encourage customers to return for their automotive needs. Overall, Pep Boys stands out for its trustworthy service and commitment to customer satisfaction.
Got a few things gs done to my truck, plus very affordable. A dealership told us it needed brakes & drums , so when Pep Boys looked at it they told us our brakes were still good. That’s what I call honesty!!!!! The restroom really stinks and it is very dirty plus no soap to wash your hands!!!
April 2025
I love the services , it was an excellent job and I wish to share my experience with Pep Boys to as mamy people possible. The only concern was the waiting time need to look into that , in a nutshell everything was fine thank you .
March 2025
Great location. These guys always take care of me and make sure I’m good to go. No adding stuff I don’t need. It’s always appreciated. They get better every year.
