Pep Boys Auto Service & Tire Shop in Austin, TX, is known for its honesty and reliability in auto care. Customers have praised the affordable services and the expertise of the certified technicians, who handle everything from tire replacement and oil changes to brake repairs and inspections. The shop specializes in servicing various vehicles, including hybrids and electric cars, and is committed to keeping customers safely on the road. While many appreciate the professional and caring staff, some reviews mention concerns about long wait times and the cleanliness of facilities. Despite these issues, the positive experiences and dedication of the team encourage customers to return for their automotive needs. Overall, Pep Boys stands out for its trustworthy service and commitment to customer satisfaction.
Needed a tire nobody else had in stock, pep boys had it, pulled my car in at the appointment time, and put my spare and jack back in the holder.
August 2026
Great service and communication. Had an emergency break down while visiting town and they got the job done quick and professionally! Thank you Ronald and Richard for the quality job!
July 2026
Been a Pep Boys customer for 3+ years in CA and I am pleased that I've received the sane consistent quality of work now that I'm in TX. Looking forward to bringing my car in for any future maintenance and repairs.
