Pep Boys Auto Service & Tire Shop in Austin, TX, is known for its honesty and reliability in auto care. Customers have praised the affordable services and the expertise of the certified technicians, who handle everything from tire replacement and oil changes to brake repairs and inspections. The shop specializes in servicing various vehicles, including hybrids and electric cars, and is committed to keeping customers safely on the road. While many appreciate the professional and caring staff, some reviews mention concerns about long wait times and the cleanliness of facilities. Despite these issues, the positive experiences and dedication of the team encourage customers to return for their automotive needs. Overall, Pep Boys stands out for its trustworthy service and commitment to customer satisfaction.
Richard went above and beyond to diagnose my car issues and help out when I was in a bind. Really appreciate it!
February 2026
Absolutely great service!! The manager was personable and jumped in to do the work when things got busy. He explained everything so well and was very attentive to a longtime customer like me. I travel across the US and always pick Pep Boys for my auto needs. You have earned a lifelong customer with the visit!!!
February 2026
Where can you get a flat repaired on a Sunday afternoon? Pep Boys. Helped me out of a jam. Thank you!
