Public Storage in Austin offers a convenient and hassle-free storage solution. Reserving a unit is free with no commitment, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The property managers, such as Kassie and Justin, provide excellent customer service, guiding customers through the process and ensuring the facilities are well-maintained. Customers have praised the helpful staff, like Aaron, who went above and beyond to resolve any issues. While there have been some temporary inconveniences, such as elevator outages, the overall experience has been positive, with reasonable prices and clean units. Public Storage has been providing personal attention to its customers for nearly 50 years, making it a reliable choice for storage needs in the Austin area.
Marry helped me get a storage unit at the beecaves location and she was very helpful over the phone and made things easy. Even gave me a good deal she was amazing
July 2025
Property Manager represented Public Storage well. Kassie cheerfully met us at the facility (when she was officially off)and directed us through the units. She was very efficient when completing our application and for Public Storage was able to show us the advantage of monthly auto pay. Thank you Kassie for your assistance!
September 2024
The property manager is Justin. He is really friendly and does a great job keeping the facilities clean and tighty. One of the best experiences I've had from a storage facility. If you're on the fence about renting, do it!a
