Public Storage in Austin offers a convenient and hassle-free storage solution. Reserving a unit is free with no commitment, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The property managers, such as Kassie and Justin, provide excellent customer service, guiding customers through the process and ensuring the facilities are well-maintained. Customers have praised the helpful staff, like Aaron, who went above and beyond to resolve any issues. While there have been some temporary inconveniences, such as elevator outages, the overall experience has been positive, with reasonable prices and clean units. Public Storage has been providing personal attention to its customers for nearly 50 years, making it a reliable choice for storage needs in the Austin area.
Not as clean as I would expect for what they charge. Also not as climate controlled as I expected.
It's fine enough.
July 2026
Todd is the man. Very respectful and makes sure to do his best to take care of every and anyone who is moving in or out of the storage units.
February 2026
Very friendly and helpful representatives both setting up the unit rental and upon closing the account when vacating. The app made access to enter the property seamless. The property was secured, safe, clean, and well maintained.
