U-Haul Moving & Storage at Research Blvd. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. The reviews of this location are mixed. While some customers had positive experiences, with the staff being described as friendly, helpful, and professional, others reported issues with the mobile pickup process and the initial truck being out of service. However, the staff was praised for their efforts in resolving these problems and assisting customers, even when handling multiple tasks simultaneously. The general manager, Frances, was singled out for exceptional service, with customers noting that she went above and beyond to help them, even when they hadn't planned their move as well as they should have. One reviewer even suggested that Frances deserves a raise and paid time off for her dedication and hard work. Overall, U-Haul Moving & Storage at Research Blvd. seems to provide a range of moving solutions, with a team that strives to deliver good customer service, despite occasional logistical challenges.
The staff was very helpful, but there were rats in the storage unit. They chewed through our brand new washer that we only had in storage temporarily (about a month). Even in that time a rat was able to do $417 worth of damage to the washer. I filed a claim but have heard nothing from uhaul.
June 2025
Bad vibes here. Every time I come here one of the ladies talks to another lady disrespectfully IN FRONT OF THE GUESTS. On the other hand they were really cool to me.
August 2024
Francis is amazing! The team here went out of their way to get our move back on track after a different U-Haul location messed up part of our order. Thank you Francis and team!!
