U-Haul Moving & Storage of Rundberg offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving boxes, propane, and online reservations. Customers appreciate the professional and thorough assistance from the staff, especially the manager, who effectively helps customers and coordinates the team. The staff is described as a great team that provides excellent customer service, with some praising staff members for going above and beyond, even on holidays. The trucks are generally clean and functional, and customers are kept informed about their rentals. However, some reviews mention issues with the U-Haul app and difficulties with billing, such as unclear extra charges and late return fees not clearly explained on receipts. Despite these concerns, many customers find the staff's efforts, especially during busy times or holidays, commendable and helpful. Overall, U-Haul at Rundberg is seen as a reliable place for moving needs, with a friendly team dedicated to assisting customers through various moving and storage options.
I loved the staff. They were very kind, patient, understanding, and caring.. GREAT TEAM all around.
June 2025
I reserved a 15 ft truck. I showed up, got the truck I reserved, and had no issues or unexpected fees. A+.
May 2025
Shawn has provided me with exceptional customer service, which reaffirmed why I continually choose to do business with U-Haul. He is excellent at helping resolve any issues that may arise along the way.
