UFCU is dedicated to changing lives and strengthening communities through a range of financial products, services, and education programs. As Austin's largest locally owned financial institution, it serves members with a commitment to fair and honest practices. Reviews highlight the outstanding customer service and professionalism of the staff, particularly at the downtown branch on 7th and Lavaca. Employees are described as courteous, kind, and knowledgeable, making each visit a pleasant experience. Members appreciate the personalized attention and guidance provided, especially regarding transactions and funds stability. The supportive atmosphere extends to all employees, who ensure every interaction is positive. Overall, UFCU is recognized for its exceptional service and dedication to empowering its members.
Very helpful and knowledgeable always assisted me in what I needed and successfully completed
November 2024
This is my favorite UFCU branch. Their customer service is great and they are nice. Thank you Lloyd Jarosz and Marie!
April 2024
The staff I talked with was very friendly, patient and helpful. I got my check cashed and learned how to use a machine there. Really appreciate the service.
