The UPS Store #1671 in Austin is a locally owned and operated business that offers a variety of services including in-store and online printing, document finishing, mailbox rentals, notary services, packing, shipping, and freight services. Customers consistently praise the store for its excellent customer service. Many reviewers highlight the helpfulness of the staff, particularly the manager, who goes above and beyond to resolve issues, such as tracking lost packages or ensuring timely deliveries. Visitors appreciate the efficient and smooth service, with minimal wait times and polite, professional staff. The store is noted for being clean and well-organized, making it easy to navigate. While some customers have experienced issues with forms and package notifications, the overall sentiment remains positive, with many expressing their intention to return. The UPS Store #1671 is recognized as a reliable choice for shipping and mailing needs, providing a solid and hassle-free experience for all customers.
Courtney was the best at this location. Best experience ever.
July 2025
Not sure why this would have such a low rating, but this is such a convenient fast way to get things shipped. Never had any issues and I’ve used them dozens of times.
October 2024
Great customer service at this location! My package was lost in transit, but Stacey and Josh went above and beyond to help me locate it and ensure it reached its intended destination. I’ll definitely be returning to this store!